When redeeming Qantas points to fly overseas, you’ll often end up on a partner airline as it can be difficult to find award availability on Qantas-operated flights to destinations such as Europe – especially in premium cabins. Redeeming points to fly on a partner airline is a perfectly normal aspect of most frequent flyer programs. … Continued
The United States Department of Transportation (DOT) has proposed updated legislation that would require airlines to offer refunds for “significant changes” including aircraft type changes that result in a downgrade in the available amenities and onboard experience. The US government already requires airlines to offer customers a refund if there is a significant change and … Continued
Qantas Frequent Flyer points don’t expire as long as you earn or redeem at least one point every 18 months. But if they do happen to expire, you might be able to get some or all of your expired Qantas points back by completing a Qantas points “challenge”. How to get expired Qantas points back … Continued
On Sunday, Qantas issued an apology to frequent flyers for the airline’s recent operational issues and offered a range of gifts as a peace offering. One of the promises made was that Qantas would release more Classic Flight Reward seats, with the first tranche of additional award availability to be released from 12pm today. On … Continued
Qantas CEO Alan Joyce recently told a room full of business leaders and journalists in Perth that the airline’s frequent flyer scheme and points “are the envy of the world”. In this month’s Qantas Magazine, Joyce also wrote that Qantas is “making it easier for members to book that dream trip with Qantas Points”. Sadly, the … Continued