Losing your Tigerair Virginity

It’s not often an airline gets grounded in Australia. And when one does, it is also a rare event for it to emerge from the grounding and fly again. Over the past few years, Tiger Australia has managed to achieve both, but at what cost? Since the grounding in 2011, Tigerair has undergone a number … Continued

Virgin Fare Glitch: Fair or not?

One member this week is horrified at what they perceive is a potential fraud on behalf of Virgin when booking via the Virgin website. This member booked a flexi-fare and upon selecting the relevant fares and attempting to pay, the price was $17 more than the advertised price and no explanation was given for the … Continued

Europe with Air India

For something a little bit different to the norm, this week’s trip report starts in Singapore. Despite there being many non-stop options to Europe on offer, our traveller is tempted by a bargain priced business class fare, with a catch. It was with some trepidation that I booked Air India flights to Europe. Whilst Air … Continued

Booking Secrets Revealed!

One member seeks the advice of our booking-savvy members to determine the cheapest way to book flights and accommodation. Our member has had experience with sites such as Expedia and agents such as Flight Centre and wants to get the low-down on the best deals. Rule 1 of booking success, according to our members, is … Continued

Is Australia still a two airline country?

From the late 1940s until the 1990s, Australia operated under a two airline policy. That policy put in place a law that specified only two airlines could operate the routes between major cities. Over the time it was in place, travel by air was expensive, and often inflexible. For some routes, there would be two … Continued