Complimentary Hotel Status for Frequent Flyers

This week, American Airlines launched a new partnership with Hyatt Hotels. American Airlines AAdvantage members with Platinum or higher status have been offered a complimentary status match to an equivalent tier in the World of Hyatt program. So, in addition to benefits when flying, AAdvantage Platinum members can now receive perks such as late check-out … Continued

Air New Zealand Koru Club Membership Guide

Air New Zealand Koru Club membership offers lounge access and a host of other benefits when flying on Air New Zealand. The Kiwi equivalent of Qantas Club or Virgin Australia Lounge membrship membership, Air New Zealand sells annual Koru Club memberships for a fee. With a Koru Club membership, you’ll have access to any of Air … Continued

How to Lose a Loyal Customer in 5 Minutes

It takes years to build customer loyalty, but just a few minutes to destroy it. Max Samuels is a Qantas Platinum member who has been loyal to the airline for many years. But in a recent incident, a Qantas staff member was so rude to this member, who also holds lifetime Gold status, that they decided … Continued

Benefits Beyond Qantas & Virgin Platinum Status

It takes quite a lot of flying to reach the heights of Platinum status with Qantas or Virgin Australia. But for really frequent flyers, both airlines also offer additional benefits to members that earn considerably more status credits beyond the Platinum status threshold. This includes the ability to gift Gold or Platinum membership to a … Continued

Virgin Expands Hawaiian Airlines Codeshares

Virgin Australia has expanded its codeshare partnership with Hawaiian Airlines. Virgin has added its “VA” code to Hawaiian’s Brisbane-Honolulu route, meaning Velocity Gold and Platinum members finally have lounge access in Brisbane when flying to Hawaii. However, booking the Virgin Australia codeshare comes at a cost… literally. Hawaiian Airlines flies three times per week from … Continued