EXCLUSIVE | Both Qantas and Virgin Australia have stopped permitting arriving passengers to access their airport lounges, without updating their websites or informing affected customers. Qantas still advertises lounge access on arrival as a benefit for Platinum and Platinum One frequent flyers, while Virgin Australia advertises arrival access for Velocity Gold, Velocity Platinum and Business Class … Continued
After a year like none other, there’s finally some good news. Almost all Australian state & territory borders are now open again, and the final remaining border (from SA to WA) could be open by Christmas. As a result, more Australians are travelling and airlines are scrambling to send more flights back in the air. … Continued
Flybuys has introduced a new “Auto Transfer” feature for members who wish to have all of their Flybuys points transferred to Velocity automatically. Flybuys members who opt in to Velocity Auto Transfer by 31 January 2021 will have their entire Flybuys balance transferred to Velocity Frequent Flyer at a rate of 500 Velocity points for … Continued
Velocity Frequent Flyer has announced that some existing Gold & Platinum members will be eligible for another status extension of up to 12 months if they take at least one Virgin Australia flight by 28 March 2021. There are also additional rewards on offer for taking 2 or 3 flights by 28 March next year. … Continued
Top-tier Velocity Frequent Flyer members have accused Virgin Australia of being “asleep at the wheel” until now when it comes to communication. These frequent flyers, who have been fiercely loyal to Virgin Australia in the past, feel their loyalty is no longer being reciprocated. They have become confused about the future direction of Virgin Australia, … Continued