Update: As of 4 June 2020, Star Alliance Awards are temporarily unavailable through the Thai Airways Royal Orchid Plus program “until further announcement”. (See Thai Airways’ announcement.)
Thai Airways used to have a good frequent flyer program, but the Royal Orchid Plus program underwent a major devaluation in October 2019. The program is no longer competitive and we recommend transferring your points to Singapore Airlines KrisFlyer for Star Alliance awards instead.
Nonetheless, here is some information about redeeming Royal Orchid Plus miles…
You can of course redeem miles to fly on Thai Airways and Thai Smile. As Thai Airways is a member of Star Alliance, Thai Royal Orchid Plus miles can be redeemed to fly on any Star Alliance airline:
Thai Airways Royal Orchid Plus uses region-based award charts. Different award charts apply to Thai Airways and Star Alliance award flights. Here are links to the relevant award charts:
- Thai Airways/Thai Smile (note that different charts apply to travel to/from Bangkok as an origin/destination, and awards via Bangkok to/from other places)
- Star Alliance (including a combination of Thai Airways/Star Alliance partners)
On Star Alliance awards, you can use up to 4 flight sectors per one-way award (but backtracking is not allowed) and stopovers are permitted.
Thai Airways also offers a Star Alliance round-the-world award, but since the October 2019 devaluation, the prices are absurdly high! We recommend redeeming Singapore Airlines KrisFlyer miles for a KrisFlyer Star Alliance round-the-world award instead.
You can book most awards on the Thai Airways website, but you will need to call your local Thai Airways office to book Star Alliance award travel originating in the USA, India or South America, or any round-the-world award.
Get assistance with redeeming Royal Orchid Plus miles
If you’d like expert, personalised assistance with redeeming Thai Airways Royal Orchid Plus miles for flights, the Award Flight Assist team may be able to help.