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Showing the latest news for category Qantas.

“Acquire” 20,000 Qantas points for 50 bucks (plus some small change)

Our super savvy members have discovered an ingenious way to acquire some Qantas frequent flyer points for less. In a special offer anyone who has an ABN number can pay $50 to join Aquire and they are then eligible for a 10,000 signup bonus plus an additional 10,000 points for purchasing anything at an Aquire-affiliated … Continued

23 Oct 2014 Qantas

Bumped from Business

With a trip to the USA often taking 15 hours or more, the thought of travelling in economy class for that time is one too difficult to contemplate for many. Corporate travellers will often find Business Class mandated for such a journey, thanks to a company’s travel policy. But for the leisure traveller, avoiding economy … Continued

18 Oct 2014 Qantas

Qantas Care Factor

Qantas has coped a battering this week with one member resolutely declaring that the Qantas customer care fail in the inherent requirement of their job… caring! A relatively straightforward request has been met with a poor attitude and a lack of empathy according to one member. This member sought to change the time for the … Continued

16 Oct 2014 Qantas

Changing the Status Quo

One member this week queries why Status credits are tied to frequent flyer point earn rates. Our members discuss whether there is scope to improve the ways in which status credits are awarded. One suggestion is that there should be an incentive based system for the accrual of status credits. For example, the more flights … Continued

9 Oct 2014 Qantas

Goodbye to the Status Fairy?

When Qantas made changes to its frequent flyer program recently, it was obvious for many that status could be harder to achieve in the future. First the “marginal” Any Seat awards were disposed of, a source of cheap status credits to many members and the topic of much discussion on the forum. Then the reduction … Continued

13 Sep 2014 Qantas

When points won’t stretch the distance

While many of our members like to accumulate points rather than spend them, some have been burned by hard lessons from the past. As the events of 2001 showed with the demise of Ansett, sometimes it can be a case of easy come easy go. Spending those points rather than saving them can be a … Continued

8 Sep 2014 Qantas

More Qantas pain due this month

For the past few years Qantas customers have become used to the bad news. With each 6 monthly financial results announcement, the chances of new equipment, routes and services diminish. This month it appears it will be no different. With the results due soon, news is already leaking out that further job cuts are going … Continued

19 Aug 2014 Qantas

Malaysia – the land of opportunity for Qantas?

It’s no surprise that events of recent months have affected Malaysia Airlines badly. The run of bad luck or misfortune has seen passenger loads drop significantly and deep discounting on many routes, including traffic to Australia. With heavy competition from low cost competitor Air Asia, some of our members feel the One World Airline could … Continued

12 Aug 2014 Qantas

Lounge Access Whittled away under new Qantas “Enhancements”

A recent set of Qantas Frequent Flyer program “enhancements” have caused a stir amongst our members. The new changes mean that from 1st October members must be travelling on a Qantas coded Emirates flight in order to obtain lounge access. Likewise, there will no longer be lounge access available at Dubai airport unless flying on … Continued

31 Jul 2014 Qantas

Using points to upgrade – Premium Economy or Business?

With all the Qantas Frequent Flyer changes that came into effect in July, flight upgrades are probably one of the few areas left where points still have significant value. Depending on the fare you booked, an upgrade to Premium Economy, Business or First Class can often be requested. But if you have not travelled in … Continued

28 Jul 2014 Qantas

Compensation for work hours lost by delays?

Whether you travel once a year or once a week, chances are delays and cancellations will eventually impact your plans. For a leisure traveller, it could be said your time is not so important. But what about someone in business, can the airlines be held liable for the productivity lost? After a recent bad experience … Continued

26 Jul 2014 Qantas

Qantas to buy more 747s?

Every second year, Farnborough in the UK hosts a very large air show. Aside from the displays on the ground and in the air, there is much interest in who announces what when it comes to new aircraft orders. With the massive orders in the past 18 months for both the Airbus A320NEO and Boeings … Continued

9 Jul 2014 Qantas