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Showing the latest news for category Qantas.

Compensation for work hours lost by delays?

Whether you travel once a year or once a week, chances are delays and cancellations will eventually impact your plans. For a leisure traveller, it could be said your time is not so important. But what about someone in business, can the airlines be held liable for the productivity lost? After a recent bad experience … Continued

26 Jul 2014 Qantas

Qantas to buy more 747s?

Every second year, Farnborough in the UK hosts a very large air show. Aside from the displays on the ground and in the air, there is much interest in who announces what when it comes to new aircraft orders. With the massive orders in the past 18 months for both the Airbus A320NEO and Boeings … Continued

9 Jul 2014 Qantas

Qantas cuts flights across the ditch

When the Qantas and Emirates partnership first came to light, many of our members pondered on the impact it might have on services to New Zealand. While Qantas has been steadily reducing widebody capacity, in favour of more frequent 737 operations, Emirates have been putting their biggest aircraft on the route. Each day, an Emirates … Continued

21 Jun 2014 Qantas

Welcome aboard.. we know all about you!

Technology has an impact in almost every part of our lives these days. Whether you like it or not, information about you is now easier to find and store than ever before. When you sign up for a frequent flyer program, you often fill in a profile detailing your interests etc. As time goes by … Continued

14 Jun 2014 Qantas

Platinum Privileges on the Decline?

Our Platinum members are in a flurry with rumours that the Qantas dedicated Platinum member’s help desk may be coming to a close in the coming months. However, the crisis may be unfounded as it appears the help desk is merely moving to Hobart. This means some of the customer service representatives will be made … Continued

12 Jun 2014 Qantas

Qantas leading a race to the bottom?

Over the past few months, Qantas has made a number of well publicised changes to their product and frequent flyer program. To reward customers for actually flying on Qantas, there will be more points and status credits earned as compared to the same trip on partner airlines. In addition, Qantas customers are now encouraged to … Continued

10 Jun 2014 Qantas

Qantas shifting the goal posts annoys customers

As a consumer it can get pretty frustrating when comparing airfares to work out what value is on offer. Not only do you have to consider the cabin class, the seats and service, you also need to look at what else is included. For many airlines, extra baggage allowances are used to lure customers. For … Continued

31 May 2014 Qantas

Final Call for Any Seat Awards

For many of our members who are avid Qantas Frequent Flyers, June is going to be a busy and somewhat sad month. Come July, the Qantas program is changing the way you earn points and status credits to make it “simpler and fairer” in their words. Along with reduced earnings for flying on partner airlines, … Continued

24 May 2014 Qantas

Qantas A380 to service Dallas, Melbourne-London flights retimed

One of the more common questions over the past few years on the Australian Frequent Flyer’s forum has been our members asking when Qantas was going to put the A380 on its lucrative Dallas route. The current 747 operation has had its fair share of issues with marginal range at times, thanks to high winds … Continued

14 May 2014 Qantas

Best Way to Exit Frequent Flyer programs

One Qantas Frequent Flyer member this week wants to close their account and exit the program. For this member the program was not delivering any value. In their view the rewards do not justify the annual fee for the QFF credit card, they find it hard to book flights and they resent being stung with … Continued

1 May 2014 Qantas

Wish upon a Plane

Our members collate the ultimate Qantas Frequent Flyer program wish-list this week. Our members reveal their hopes, dreams and ideals for the future of the program all succinctly tied up in a big red (roo) bow. This comes after Qantas announced significant changes to their program last month. A free upgrade once a year is … Continued

24 Apr 2014 Qantas