Showing the latest news for category Qantas.
One frustrated Qantas Club member feels their membership has been devalued after they were wrongfully refused entry to a Qantas lounge. But even more concerning is that this issue appears to be systematic. The member was flying on a partner airline but had booked the ticket as a Qantas codeshare. Under the published rules, the … Continued
Many frequent flyer point collectors save up for years in order to redeem those points for Business class flights to Europe. But if you still don’t quite have enough points to cover the trip, what other options are available? I’m a Gold FF with about 250k points. I’m going to Europe with the wife in … Continued
Qantas has quietly slashed the number of frequent flyer points and status credits earned when flying on many partner airlines. It’s the second major change in as many years, and many members are not happy. Status credits determine a member’s elite status level with the airline, so a decrease in the number of status credits … Continued
One member is hoping to use their Qantas points to fly in Business Class to Canada next year and seeks advice on the best way to do so. 30th wedding present for me and 70th birthday for my dad… Between us we have 1.2 million qantas ff points and would like to use them to … Continued
It’s not that long ago that Qantas Platinum status came with the “ultimate” in perks. No expense was to be spared for the airline’s valuable Platinum members. But with Platinum One (and Chairman’s Lounge) members now trumping Platinum members, combined with a seemingly never-ending cycle of devaluations and cost-cutting, some members feel that their Platinum … Continued
After many years of loyalty to the flying kangaroo, one dissatisfied member feels that Qantas has failed to return the favour. This member has held Platinum status for over a decade, but had to put overseas travel on hold for a year due to the birth of a child. Qantas does not allow members to … Continued
A new partnership between Qantas and China Eastern Airlines has been approved by the ACCC. The joint venture means that Qantas’ relationship with China Eastern will be akin to the much-touted partnership with Emirates. Qantas and China Eastern flyers will receive reciprocal benefits when flying on either airline including lounge access, other status privileges such … Continued
Brand new Boeing 787 aircraft will be added to the flying kangaroo’s international fleet from 2017. This is just one piece of good news to come from the Qantas full-year financial results, announced last week. Following consecutive losses and a lengthy restructuring program, Qantas also announced a large profit. It seems that our national airline … Continued
This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued
Qantas announced last week that it will add two additional domestic routes to destinations in Queensland. From October, the airline will begin long-awaited direct flights between Melbourne and the Gold Coast. Flights from Sydney to the Sunshine Coast will also be added just in time for Christmas. This comes as further good news for Queenslanders … Continued
With over 10 million members, the Qantas Frequent Flyer program is arguably the most popular frequent flyer program in Australia. Technically it isn’t free to join as Qantas charge an $89.50 joining fee to Australian residents. But the good news is that there are a number of ways to avoid paying this fee altogether and … Continued
For the second time this year, Qantas has cut its fuel surcharges following an ongoing decline in fuel prices. These cuts will reduce the price of frequent flyer redemption tickets by up to 25%, depending on the route and travel class. Our members are mostly pleased to see a reduction, however agree that Qantas’ fuel … Continued