Showing the latest news for category Qantas.
While many of our members like to accumulate points rather than spend them, some have been burned by hard lessons from the past. As the events of 2001 showed with the demise of Ansett, sometimes it can be a case of easy come easy go. Spending those points rather than saving them can be a … Continued
For the past few years Qantas customers have become used to the bad news. With each 6 monthly financial results announcement, the chances of new equipment, routes and services diminish. This month it appears it will be no different. With the results due soon, news is already leaking out that further job cuts are going … Continued
It’s no surprise that events of recent months have affected Malaysia Airlines badly. The run of bad luck or misfortune has seen passenger loads drop significantly and deep discounting on many routes, including traffic to Australia. With heavy competition from low cost competitor Air Asia, some of our members feel the One World Airline could … Continued
A recent set of Qantas Frequent Flyer program “enhancements” have caused a stir amongst our members. The new changes mean that from 1st October members must be travelling on a Qantas coded Emirates flight in order to obtain lounge access. Likewise, there will no longer be lounge access available at Dubai airport unless flying on … Continued
With all the Qantas Frequent Flyer changes that came into effect in July, flight upgrades are probably one of the few areas left where points still have significant value. Depending on the fare you booked, an upgrade to Premium Economy, Business or First Class can often be requested. But if you have not travelled in … Continued
Whether you travel once a year or once a week, chances are delays and cancellations will eventually impact your plans. For a leisure traveller, it could be said your time is not so important. But what about someone in business, can the airlines be held liable for the productivity lost? After a recent bad experience … Continued
Every second year, Farnborough in the UK hosts a very large air show. Aside from the displays on the ground and in the air, there is much interest in who announces what when it comes to new aircraft orders. With the massive orders in the past 18 months for both the Airbus A320NEO and Boeings … Continued
When the Qantas and Emirates partnership first came to light, many of our members pondered on the impact it might have on services to New Zealand. While Qantas has been steadily reducing widebody capacity, in favour of more frequent 737 operations, Emirates have been putting their biggest aircraft on the route. Each day, an Emirates … Continued
Technology has an impact in almost every part of our lives these days. Whether you like it or not, information about you is now easier to find and store than ever before. When you sign up for a frequent flyer program, you often fill in a profile detailing your interests etc. As time goes by … Continued
Our Platinum members are in a flurry with rumours that the Qantas dedicated Platinum member’s help desk may be coming to a close in the coming months. However, the crisis may be unfounded as it appears the help desk is merely moving to Hobart. This means some of the customer service representatives will be made … Continued
Over the past few months, Qantas has made a number of well publicised changes to their product and frequent flyer program. To reward customers for actually flying on Qantas, there will be more points and status credits earned as compared to the same trip on partner airlines. In addition, Qantas customers are now encouraged to … Continued
As a consumer it can get pretty frustrating when comparing airfares to work out what value is on offer. Not only do you have to consider the cabin class, the seats and service, you also need to look at what else is included. For many airlines, extra baggage allowances are used to lure customers. For … Continued