Showing the latest news for category Qantas.
Qantas will start using Boeing 747s on domestic flights from the end of this month. The jumbo jet will serve the trans-continental Sydney-Perth route and some lucky Qantas frequent flyers will be able to score a free upgrade to a Premium Economy seat! The first Sydney-Perth Boeing 747 flight will be QF581 on 30 July … Continued
Qantas will temporarily remove Premium Economy from its Sydney-Hong Kong flights next year. All Qantas flights to Hong Kong between 29 March and 10 June 2019 are currently scheduled to be operated by Airbus A330s. These aircraft do not have a Premium Economy cabin. As a result, Qantas is not selling any seats in Premium … Continued
Not all frequent flyer points were created equal. The value you receive depends on how they are spent. We all try to maximise the value we get when redeeming frequent flyer points… so how do you know if you’re getting a good deal? The “Cents Per Point” Method One way to calculate the value of … Continued
Priority boarding is a published Qantas benefit for eligible passengers. Qantas advertises that priority boarding will be available to Business class passengers and Gold, Platinum and Platinum One frequent flyers on Qantas flights. Unfortunately, this benefit is delivered so rarely that Qantas priority boarding has become a running joke on the Australian Frequent Flyer forum. … Continued
Numerous AFF members have reported problems with Qantas points earned via the Online Mall not posting. Qantas used to promise that points earned from purchases through the Qantas Online Mall would be credited within 30 days of making the purchase. This recently changed to “4-8 weeks”. But many Qantas Frequent Flyer members are still waiting … Continued
Qantas has announced a brand new bonus status credits offer! Until 19 June, Qantas is offering 50% bonus status credits to frequent flyers registered with Qantas Business Rewards. Using this offer, you can fast-track your way to Qantas Silver, Gold, Platinum or Platinum One status! The offer can be used with as many new bookings … Continued
It’s now possible to book China Eastern award flights on the Qantas website! This is great news for Qantas Frequent Flyer members because China Eastern has excellent award availability, including in Business and First class. Almost every China Eastern flight to or from Australia has two Business class reward seats available. China Eastern may be … Continued
A Qantas ticketing error has left a customer stranded in Cuba and more than $2,000 out of pocket. AFF member Sheenaec7 had booked an Iberia reward flight from Havana to Madrid in Business class, using Qantas points. But upon arriving at Havana Airport to check in for the flight, they were told there was no booking. It … Continued
Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued
The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued
An AFF member and Qantas Platinum frequent flyer is still waiting for a Qantas refund of $4,000, two months after they had to cancel their flight. And they could be waiting a lot longer, as Qantas has stopped responding to emails and phone calls. PaulDQLD had originally booked two return Qantas Business class fares from Sydney … Continued
Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued