Qantas is reportedly considering a “pay as you go” service model on flights between Australia and New Zealand. In a move that would copy the existing models of Air New Zealand and Virgin Australia, Qantas passengers could be charged extra for things like checked baggage, meals, drinks, frequent flyer points, seat selection and in-flight entertainment … Continued
The Qantas website has been plagued with errors since it was “upgraded” earlier this month. Unfortunately, one of the most serious problems has still not yet been resolved. The Qantas website is currently overcharging for some Classic Flight Reward bookings. The correct amounts of taxes and carrier charges are being applied, but the amount of … Continued
An AFF member and Qantas Platinum frequent flyer is still waiting for a Qantas refund of $4,000, two months after they had to cancel their flight. And they could be waiting a lot longer, as Qantas has stopped responding to emails and phone calls. PaulDQLD had originally booked two return Qantas Business class fares from Sydney … Continued
Qantas has had all sorts of IT problems over the past week. Its scheduled system upgrade last Wednesday took far longer than expected, leaving frequent flyers unable to access their accounts or use their Qantas points for many hours. But it’s a different IT problem that has upset AFF member juddles this week. Qantas routinely emails … Continued
To maintain elite status with Qantas, you normally need to earn a minimum number of status credits. You also need to take at least 4 Qantas or Jetstar flights per membership year. But what happens if you don’t fly enough? Qantas uses a system known to frequent flyers as “soft landings”. If you don’t retain … Continued
The Boeing 747 has been the backbone of the Qantas international fleet since 1971. But it’s now the end of an era, with the announcement that all Qantas 747s will be retired by 2020. The Boeing 747 was a ground-breaking aircraft for its time, cutting travel times to destinations around the world and opening new … Continued
Until Monday 30 April, you can save up to 50% off Qantas reward flights to a range of destinations! Classic Flight Rewards to Hobart, as well as Shanghai, Beijing, Hong Kong, Tokyo and Osaka are all on sale. The discount applies to the points required and is only available on Economy award bookings. Taxes, fees … Continued
Qantas has announced that it will fly Boeing 747 jumbo jets to Honolulu over the Australian summer period. The move sees the introduction of Premium Economy on the Sydney-Honolulu route, as well as a huge increase in the number of Business class seats available to Hawaii. Qantas will fly Boeing 747s to Hawaii from 7 … Continued
Since 2015, Qantas has been in an extensive alliance with Shanghai-based China Eastern Airlines. The partnership is the equivalent of the Qantas-Emirates joint venture. Despite this, it doesn’t seem to receive much attention. So what exactly can Qantas frequent flyers on China Eastern expect? China Eastern is part of the SkyTeam alliance. But the partnership … Continued
There’s not much worse than being bumped from a flight at the airport! Luckily for Qantas passengers, the airline is proactively working to avoid this. It’s now offering free upgrades to passengers willing to give up their seats on oversold Qantas flights. An AFF member recently received a phone call from Qantas the day before … Continued
It’s finally possible to redeem Qantas points for Japan Airlines flights on the Qantas website! This means that Qantas award bookings on all Oneworld airlines can now be made online. This is good news for Qantas Frequent Flyers wishing to redeem points to Tokyo – or beyond to Japan Airlines destinations across Asia, Europe and … Continued
Qantas is reportedly considering launching direct flights from Perth to Johannesburg. Complementing Qantas’ existing route from Sydney to South Africa, the new service would directly compete with South African Airways. The new Qantas flights from Perth to Johannesburg would operate 4x weekly from 7 December 2018, using an Airbus A330-200. Routes Online reports that Qantas … Continued
