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Showing the latest news for category Qantas.

Double Status Credit offers attract customers, but do they create loyalty?

The Dark Side of Double Status Credits

In case you haven’t already heard, Qantas released its latest Double Status Credits promotion this week. Until tomorrow, you can earn double Qantas status credits on all new Qantas flight bookings, for travel until the end of August 2019. Double status credit promotions are popular with both airlines and their customers, and for good reason. These … Continued

21 Feb 2019 Qantas
SMS text message on phone

Contacting Qantas by SMS: Does it Work?

Need to contact Qantas? Given the lengthy hold times experienced when trying to phone the Qantas call centre, it can be worth looking at alternative methods – especially if your request is not complicated. As an alternative to calling, Qantas customers can already get in touch with the social media team via Facebook and Twitter. … Continued

20 Feb 2019 Qantas
Double qantas status credits is back

Maximise Double Qantas Status Credits – February 2019

Qantas has just released its much-anticipated Double Status Credits offer for February 2019! Until Monday 25 February, you can earn double Qantas status credits for new Qantas flight bookings when travelling between 25 February and 31 August 2019. To participate in this promotion, be sure to first register on the Qantas website. By taking advantage … Continued

18 Feb 2019 Qantas
Loyalty magnet

Qantas Loyalty: In it for the long term?

With 28,000 status credits under their belt, Ruth Bayley has earned more than double the status credits needed to achieve lifetime Gold status with Qantas Frequent Flyer. This member has been a Platinum frequent flyer with Qantas for 13 years and a top-tier Platinum One customer for 3 years. But, due to unfortunate circumstances, this member … Continued

24 Jan 2019 Qantas
Qantas lounge entry

Free Qantas Vouchers for Switching Flights

Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued

21 Jan 2019 Qantas
Qantas A380 First Class

Last-Minute Qantas First Class Availability to London

Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued

16 Jan 2019 Qantas
Qantas Reopening Domestic Lounges from 1 July 2020

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas
Qantas A380

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas
Hero cape rescue

Singapore Airlines Saves the Day After Qantas Blunder

Singapore Airlines has come to the rescue after a Qantas blunder that left an AFF member seeing red. fitzy recently decided to change a Classic Flight Reward booking made with Qantas. Upon calling the Qantas call centre, this member was told that the change would cost 5,000 Qantas points, but that they would receive a … Continued

20 Dec 2018 Qantas
Hawaii beach

More Premium Qantas Award Availability to Honolulu

Want to use your Qantas points to fly to Hawaii? You’re in luck! Qantas has released a ton of extra Premium Economy and Business Class reward seats to Honolulu. Historically, it has been near-impossible to redeem points for Qantas Business Class seats to Hawaii. But this changed when Qantas brought its Boeing 747 jumbo jet … Continued

18 Dec 2018 Points Inspiration Qantas
Hong Kong

Which Qantas Partners Increased Hong Kong Carrier Charges?

Last month, the Hong Kong government ended its regulation of fuel and airline-imposed surcharges. This made it once again possible for airlines to add on their own surcharges to the cost of flights, including award tickets. A month later, some Qantas partner airlines have indeed increased their carrier charges on award bookings departing from Hong … Continued

18 Dec 2018 Qantas
Bendigo

Qantas’ Newest Destination is… Bendigo

Qantas has announced that it will commence flights to Bendigo – of all places – from 31 March 2019. The flights will be operated by QantasLink using 50-seater Dash 8 Q300 aircraft. The Qantas flights to Bendigo are timed so that Bendigonians can get to Sydney early in the morning, and return in the evening. … Continued

12 Dec 2018 Qantas