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Showing the latest news for category Qantas.

Australian passport QF express pass

Qantas Clarifies Express Card Policy for Platinum Flyers

Qantas has clarified its policy on issuing express path cards to Platinum and Platinum One frequent flyers. It comes after reports that frequent flyers were not being issued with express cards despite being entitled to them. The good news is that those express path cards, which help travellers to speed through airport customs and immigration, … Continued

3 Mar 2019 Qantas
Qantas Frequent Flyer Rewards Room at Melbourne Airport

Earn 100 Easy Qantas Points at Melbourne Airport

Update (1 July 2019): The Qantas Rewards Room will now remain open until the end of 2019, and the maximum number of times you can scan your Qantas Frequent Flyer card to earn 100 points is 3 per month. If you’re passing through Melbourne Airport over the next 4 months, there is an easy 100 … Continued

1 Mar 2019 Qantas
Queenstown ZQN New Zealand

Qantas Launching Melbourne-Queenstown Flights

Qantas will launch seasonal non-stop flights between Melbourne and Queenstown, New Zealand just in time for the winter ski season. The new Qantas flights will run on Tuesdays, Fridays and Sundays from 21 June until 27 August 2019. A Boeing 737-800 with Economy and Business class will be used on the Melbourne-Queenstown route. Here is … Continued

28 Feb 2019 Qantas
The Best Use of Qantas Points is in the Air

The Best Use of Qantas Points is in the Air

A few weeks ago, Qantas opened a physical store where Qantas Frequent Flyer members can redeem their points in person for products such as toasters. Complementing the online rewards store, the Qantas Rewards Room is located in the Qantas domestic terminal of Melbourne Airport, near Gate 1. The store will remain there until the end … Continued

25 Feb 2019 Qantas
Double Status Credit offers attract customers, but do they create loyalty?

The Dark Side of Double Status Credits

In case you haven’t already heard, Qantas released its latest Double Status Credits promotion this week. Until tomorrow, you can earn double Qantas status credits on all new Qantas flight bookings, for travel until the end of August. Double status credit promotions are popular with both airlines and their customers, and for good reason. These offers … Continued

21 Feb 2019 Qantas
SMS text message on phone

Contacting Qantas by SMS: Does it Work?

Need to contact Qantas? Given the lengthy hold times experienced when trying to phone the Qantas call centre, it can be worth looking at alternative methods – especially if your request is not complicated. As an alternative to calling, Qantas customers can already get in touch with the social media team via Facebook and Twitter. … Continued

20 Feb 2019 Qantas
Double qantas status credits is back

Maximise Double Qantas Status Credits – February 2019

Qantas has just released its much-anticipated Double Status Credits offer for February 2019! Until Monday 25 February, you can earn double Qantas status credits for new Qantas flight bookings when travelling between 25 February and 31 August 2019. To participate in this promotion, be sure to first register on the Qantas website. By taking advantage … Continued

18 Feb 2019 Qantas
Loyalty magnet

Qantas Loyalty: In it for the long term?

With 28,000 status credits under their belt, Ruth Bayley has earned more than double the status credits needed to achieve lifetime Gold status with Qantas Frequent Flyer. This member has been a Platinum frequent flyer with Qantas for 13 years and a top-tier Platinum One customer for 3 years. But, due to unfortunate circumstances, this member … Continued

24 Jan 2019 Qantas
Qantas lounge entry

Free Qantas Vouchers for Switching Flights

Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued

21 Jan 2019 Qantas
Qantas A380 First Class

Last-Minute Qantas First Class Availability to London

Qantas almost never releases Business or First Class award seats on its flights to London. But if you’re planning to travel to the UK in the next month or so, you could be in luck! Qantas has just released a bunch of Premium Economy, Business and First Class award availability from Sydney to London for last-minute … Continued

16 Jan 2019 Qantas
Qantas Reopening Domestic Lounges from 1 July 2020

Qantas Business Rewards Deal: Double Points

Qantas is currently offering double points to Qantas Business Rewards members for new flight bookings. For a limited time, the airline is also waiving its $89.50 Qantas Business Rewards joining fee. This Qantas Business Rewards deal is aimed at last-minute bookings. To earn double Qantas points, you’ll need to book a new Qantas domestic or … Continued

13 Jan 2019 Qantas
Qantas A380

Qantas Frequent Flyer Raises Joining Fee

Qantas Frequent Flyer has increased the fee it charges members to join the program to $99.50. The new Qantas Frequent Flyer joining fee, charged to Australian residents, represents a $10 increase on the 2018 membership price. At the beginning of this year, Qantas also increased the membership fee charged to New Zealand residents from NZD50 … Continued

13 Jan 2019 Qantas