Qantas will operate special flights from Brisbane and Sydney to Norfolk Island to assist Australians stranded by the sudden, temporary withdrawal of Air New Zealand services to the island. Four Qantas flights will operate between Brisbane and Norfolk Island over the coming days, with an additional one flight from Sydney to the Australian overseas territory. The … Continued
Qantas Frequent Flyer is giving away 10 points per day to Qantas Wellbeing App users that walk at least 7,500 steps each day during February 2021. Following an initial “Qantas Frequent Walker” promotion during June 2020, this offer is back for the month of February 2021. In total, there are up to 280 bonus Qantas … Continued
A Qantas call centre agent hung up on a Platinum frequent flyer calling to enquire why it was taking so long to receive a refund for their cancelled flight. The incident not only highlights the poor customer service many receive from the Qantas call centre, but also the lengthy delays many Qantas customers experience with … Continued
Qantas will launch flights on seven new regional routes in early 2021, including to two new destinations, drawing the ire of rival Rex. Just as Qantas’ inaugural Sydney-Merimbula flight departed this week, Qantas announced a raft of new regional routes from Melbourne. Qantas will also start flights from Sydney to Griffith, and Adelaide to Mt … Continued
Many of us save up frequent flyer points to redeem for international travel. But with Australia’s international borders remaining closed for a while longer, and domestic travel resuming, now could be a good time to burn some points for domestic reward flights within Australia instead. Sure, redeeming points for a flight to Melbourne or Perth … Continued
Last month Qantas announced a plan to close its airport service desks and sales counters, including the service counters in Qantas airport lounges. The airline says that the removal of face-to-face contact points is designed to “enhance customer confidence in flying” during the pandemic. But if the recent experience of a Qantas Platinum member flying … Continued
Qantas appears to be considering a new membership tier for its Points Club program, which launched in March 2020. Currently, Qantas Frequent Flyer members can achieve Points Club membership by earning 150,000 Qantas points during one membership year. A higher tier, Points Club Plus, can be achieved by earning 350,000 points in 12 months. Of … Continued
Qantas has reopened 8 more domestic airport lounges, including the Qantas Business Lounge at Melbourne Airport. It comes as all three of Australia’s major domestic airlines report a surge in demand as Queensland and other states reopened their borders. In addition to the Melbourne Qantas Business Lounge, Qantas Club lounges have now reopened in Brisbane, … Continued
If you took advantage of the recent Qantas Frequent Flyer status match, you’ll need to earn 100 status credits within 90 days to retain Qantas Gold status until the end of your next membership year. This guide explains how to earn 100 Qantas status credits and the easiest ways to do so. Right now, you … Continued
Qantas is currently giving 50 bonus status credits and up to 150,000 bonus Qantas Frequent Flyer points to new Qantas Health Insurance customers. The Qantas Health Insurance “10-Day Frenzy” offer is available to new customers that sign up by 30 November 2020 and keep their insurance policies for at least 60 days. To earn the … Continued
Qantas Frequent Flyer has launched a limited-time Gold status match and fast-track offer for frequent flyers of 16 other airlines including Virgin Australia, Air New Zealand and Singapore Airlines. Once approved, eligible frequent flyers can receive 90 days of complimentary Qantas Gold status and an easy fast-track to retaining Gold status beyond the initial 90-day … Continued
What’s in a flight number? You may think they’re just arbitrary numbers, but there’s a lot more to it… Each airline uses a different convention for numbering flights, but there’s almost always a pattern to it. For example, with Qantas flight numbers: QF1-199 are Qantas-operated international flights QF200-299 are codeshare flights operated by Jetstar QF300-399 … Continued
