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Showing the latest news for category Qantas.

Qantas boarding pass

Missing Qantas Points & Status Credits for E190 Flights

Last week, Qantas launched Embraer E190 flights for the first time. Operated by Alliance Airlines on behalf of QantasLink, the E190s will be initially used on the Adelaide-Alice Springs, Alice Springs-Darwin and Darwin-Adelaide routes. Over the coming months, Alliance-operated E190s will also be used on many new Qantas routes including Adelaide-Gold Coast, Darwin-Canberra and Sydney-Townsville. … Continued

2 Jun 2021 Qantas
Qantas A330-300

Many Qantas Trans-Tasman Flights Cancelled

Qantas has cancelled dozens of trans-Tasman flights scheduled to operate over the next three months, including almost all Gold Coast-Auckland flights until July, due to a lack of demand. Thousands of Qantas customers with upcoming bookings, including many AFF members, have received flight change notifications in recent days. Some flights have been cancelled, while others … Continued

27 May 2021 Qantas
Qantas 787

How to Book a Qantas 787 Domestic Flight

If you miss flying on Qantas’ long-haul Boeing 787-9 Dreamliners, there’s some good news for you. Qantas has started running its Boeing 787s on up to nine return Sydney-Perth flights per week, and frequent flyers may even be able to upgrade from Economy to a Premium Economy seat for free! If you’re flying between Sydney … Continued

26 May 2021 Qantas
Qantas and Jetstar planes

30% off Qantas & Jetstar Reward Seats (May 2021)

Qantas Frequent Flyer is giving 30% off the points required for Qantas and Jetstar Classic Flight Reward seats until Friday 28 May 2021. This promotion covers travel dates between 1 July and 9 December 2021. The discount is available on reward seats within Australia and New Zealand. It’s even valid on Jetstar domestic flights in … Continued

25 May 2021 Qantas
Qantas First Lounge Sydney reception

Double Status Credits for Qantas Points Club Members

Qantas has made some improvements to its Points Club program, and to celebrate, it’s offering double status credits exclusively to Points Club and Points Club Plus members for the next three days! All Qantas Points Club members will automatically earn double status credits on Qantas-operated flights within Australia and New Zealand booked between 18-20 May … Continued

18 May 2021 Qantas
Qantas Closes Airport Service Desks

Qantas Adds to Points Club Perks

Qantas has added new benefits for Points Club and Points Club Plus members including hotel vouchers, wine vouchers and exclusive offers. The airline is also introducing a new “Milestone Bonus Reward” at the half-way point between Points Club and the higher Points Club Plus tier. It’s the first time Qantas has made changes to its … Continued

17 May 2021 Qantas

Major Qantas Call Centre Changes

Qantas has overhauled its beleaguered call centre in an effort to improve the quality of the service provided. But there have been some teething issues, with Platinum members reporting waiting hours on hold and others complaining that the new menu is not user-friendly. A few weeks ago, the Qantas call centre implemented a new Interactive … Continued

17 May 2021 Qantas

Qantas Continues Aggressive Regional Expansion

QantasLink will launch new flights from Melbourne to Burnie in north-west Tasmania from next month, as it also adds more frequencies on other regional routes. The Melbourne-Burnie route will be served daily by 50-seat QantasLink Q300s, commencing 21 June 2021. The schedule is as follows: QF2087 Melbourne (MEL) 08:05 – Burnie (BWT) 09:20 QF2088 Burnie … Continued

14 May 2021 Qantas
The Best Use of Qantas Points is in the Air

Double Qantas Status Credits to New Zealand (May 2021)

Qantas is giving double status credits, plus 5,000 bonus Qantas points, when booking a flight between Australia and New Zealand by 15 May 2021! This promotion is valid for travel between 17 May 2021 and 28 February 2022. It’s open to Australian and New Zealand residents who register for the offer on the Qantas website. … Continued

10 May 2021 Qantas
QantasLink Embraer E190 at Canberra Airport with dnata catering truck

Qantas Expands Embraer E190 Fleet, Destinations

Qantas will add new direct flights from Adelaide to Gold Coast, and Darwin to Canberra, as it adds an extra five Embraer E190 jets to its fleet. This brings the total number of E190s leased by Qantas to eight. Qantas announced earlier this year it would wet lease Embraer E190 regional aircraft from Alliance Airlines … Continued

9 May 2021 Qantas
Qantas will run a scenic flight to Uluru

Triple Qantas Points on Flights to NT

Thinking of escaping to the Northern Territory this winter? Qantas is awarding triple points on flights to the NT when you register on the Qantas website and book by 30 April 2021, for travel until 30 September 2021. For a limited time, you can also earn bonus Qantas points on Qantas Hotels bookings and holiday … Continued

28 Apr 2021 Qantas
Qantas Hangs Up on Platinum Member Requesting Refund

Qantas Customers Short-Changed on Refunds

Qantas says it has now fixed what appears to have been a widespread problem that saw customers with cancelled Classic Flight Reward bookings for multiple passengers only receiving a refund for one passenger. Many Australian Frequent Flyer members have complained over the past few months that, after requesting a refund, they only received a refund … Continued

26 Apr 2021 Qantas