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Flight Centre

Flight Centre Cancellation Fees Under Fire

Travel agency Flight Centre has drawn criticism for charging $300 per passenger in administration fees for involuntary cancellations. Customers that booked flights that have now been cancelled by the airline, due to the COVID-19 shutdown, are being slugged the hefty Flight Centre cancellation fee – even if the airline itself is providing a full refund. … Continued

8 Apr 2020 Coronavirus and Travel
Virgin Australia and Singapore Airlines tails

Velocity Suspends Point Transfers to KrisFlyer

Some Australian frequent flyers are getting nervous about their Velocity points, after Velocity Frequent Flyer started blocking point transfers to the Singapore Airlines KrisFlyer program. The loyalty program of Virgin Australia has also started imposing limits on gift card redemptions from the Velocity rewards store. Transfers between Velocity and KrisFlyer suspended On Friday evening, Velocity … Continued

6 Apr 2020 Virgin Australia
Coronavirus graphic

COVID-19 Travel Update: 6 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Monday, 6 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued

6 Apr 2020 Coronavirus and Travel
Embraer E190

Airnorth Ends Frequent Flyer Partnership with Qantas

You’ll no longer be able to earn or redeem Qantas Frequent Flyer points on Airnorth flights from next month. The Darwin-based regional carrier will end its partnership with Qantas Frequent Flyer from 30 April 2020. You won’t be able to earn Qantas points for Airnorth-marketed flights with a “TL” flight number after this date. A … Continued

4 Apr 2020 Qantas
Qantas 747

Podcast #33: Coming Home

Last week, Matt was fortunate to be able to return home to Australia. But some Australians that are still stranded overseas have not been so lucky. In Episode 33 of the AFF on AIR podcast, Matt chats to Australian travellers that are currently stuck in Peru and India. Yasmin Uzunlar is one of around 200 Australians … Continued

4 Apr 2020 AFF on Air Podcast

Coming Home – AIR033

  Last week, Matt was able to return home to Australia. But some Australians that are still stranded overseas have not been so lucky. In this episode, Matt chats to Australians in Peru and India who have been in lockdown and unable to depart – or even get to an international airport – for several … Continued

4 Apr 2020 AFF on Air (blubrry)
Qantas 737 wifi

Qantas Switches Off Wifi, In-Flight Entertainment

Qantas is no longer offering in-flight entertainment or wifi on board its domestic and international flights, from today. According to AFF member milehighclub, these measures have been implemented to cut costs at a time where airlines globally are fighting for survival. According to AFF member dylarr, it could cost Qantas more than $200,000 per month, per … Continued

3 Apr 2020 Qantas
Coronavirus graphic

COVID-19 Travel Update: 3 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 3 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued

3 Apr 2020 Coronavirus and Travel
Qantas Cuts Chauffeur Drive Service

Qantas Cuts Chauffeur Drive Service

Qantas will discontinue its Chauffeur Drive service for Business and First class passengers flying between Australia and London. Complimentary airport transfers will no longer be offered in Australia, nor in London, for new bookings made on or after 15 April 2020. Eligible existing bookings for travel until 30 April 2021 will still be eligible to … Continued

2 Apr 2020 Qantas
Royal Air Maroc Boeing 787-8 Business class

Earn & Redeem Qantas Points on Royal Air Maroc

It’s now possible to earn Qantas points & status credits, and to redeem Qantas points, for Royal Air Maroc flights as the Moroccan airline officially becomes a member of the Oneworld alliance! Royal Air Maroc operates flights across Europe and northern Africa from its hub in Casablanca. It also operates long-haul flights to Brazil, the … Continued

2 Apr 2020 Oneworld Points Inspiration
Finnair A350 business class

Finnair Charging for Business Class Seat Selection

Oneworld’s Finnair has begun charging Business class passengers extra for seat selection. Passengers with Business class tickets are now being asked to shell out up to $271.40 per flight to choose a seat. On a return Finnair Business class journey from Hong Kong to Paris via Helsinki, for example, seat selection fees could now add … Continued

1 Apr 2020 Other Airlines
Woman at ZRH wearing mask Swiss checkin

Opinion: Stop Blaming Australians For Being Stranded Overseas

There are currently thousands of Australians that are still stranded overseas and are desperately trying to get home. Many of their stories have come out in the media over recent weeks. Perhaps the most extreme stories have come from Australians stuck in Peru, after the Peruvian government imposed a national lockdown at short notice. It … Continued

31 Mar 2020 Coronavirus and Travel