Jetstar Boeing 787 Business Class Overview

If you’re looking for a premium travel experience at a budget price, Jetstar Business Class could be a good option. You won’t get a lie-flat seat, but you will enjoy more space, a 30kg baggage allowance and other creature comforts on board like meals, drinks and an amenity kit.

Jetstar offers Business Class exclusively on its Boeing 787-8 Dreamliner aircraft. These are used for long-haul international flights from Australia to destinations including Tokyo, Osaka, Seoul, Phuket, Ho Chi Minh City and Colombo.

Jetstar is a low-cost carrier so if you’re looking to travel in luxury, it might not be your first choice. Given the unreliability of Jetstar’s 787 fleet, it’s probably not the best option either if getting to your destination on time is critical. But for the price, it can be very good value.

If you’re struggling to redeem your Qantas Points for a Business Class flight to Asia, Jetstar could also be worth looking into. Some Jetstar flights have up to four Business Class seats available to book as Classic Rewards.

This guide explains exactly what to expect in Jetstar Business Class.

Jetstar Boeing 787 Business Class seating

Jetstar currently has two versions of Boeing 787 Business Class seats. The airline is progressively retrofitting the newer style of seats onto all Boeing 787s. It expects to complete this refurbishment program by the end of 2027.

Jetstar’s new Boeing 787 Business Class seats

Found on refurbished Boeing 787 aircraft, Jetstar’s newer Business Class seats are very similar to the Premium Economy seats you’d find on Emirates. The main difference, other than the colour, is that Jetstar doesn’t have an in-flight entertainment screen built into the back of each seat. (Instead, Jetstar offers streaming entertainment to your own device and paid Wi-Fi on its refurbished 787s.)

These are very comfortable seats, with adjustable headrests and a decent amount of recline available.

Each leather Business Class seat is a bit wider than a standard Economy seat, and there’s more legroom. However, unless you’re in the front row, you probably wouldn’t be able to get out of a window or middle seat without disturbing your neighbour.

You can tell which version of Business Class is available on your flight by counting the number of seats in the Business cabin. On refurbished aircraft, Jetstar is offering 44 Business seats in a 2-3-2 layout.

The first refurbished Jetstar 787 is VH-VKK, which has been flying all over the Jetstar long-haul network since entering service in April 2026.

Jetstar’s old Boeing 787 Business Class seats

There are 21 Business Class seats on Jetstar’s un-refurbished Boeing 787-8 aircraft. These older-style seats are located in the first three rows of the plane, with seating in a 2-3-2 layout.

Each seat offers a reasonable amount of recline and there is an extendable legrest.

There’s a seat-back in-flight entertainment TV screen at every seat with complimentary access to movies and noise-cancelling headphones provided to Business Class passengers. There is no Wi-Fi available on these planes.

Jetstar Business Class service

While the Jetstar Business Class seats are closer to Premium Economy, the “soft product” is closer to Business Class on other airlines.

On long-haul flights, Jetstar offers Business Class passengers complimentary hot meals and unlimited snacks & drinks. This includes champagne, spirits and other alcoholic beverages.

Here’s an example of a lunch menu from a flight from Sydney to Seoul:

And here’s the drinks list:

Jetstar rarely changes its menu, but the meals are at least pretty good!

Business Class passengers normally receive a complimentary “comfort pack” with things like a blanket, toothbrush, earplugs, lip balm and eye mask. On aircraft with seat-back TV screens, Jetstar provides premium headphones in Business Class. However, Jetstar does not provide headphones at all on the newer planes without TV screens.

Our review of Jetstar 787 Business Class has more information about the service on board.

Jetstar Business Class fares

Business Class tickets are available to book on the Jetstar website, on routes where this cabin is offered. There are two fare types: Business and Business Max.

If you choose to add a Max bundle to your Business fare, you’ll receive complimentary lounge access as well as Qantas Points and status credits. Max fares are also refundable for a fee.

If you’re collecting Qantas Points and status credits, upgrading to a Business Max fare could be worthwhile because you’ll receive full Qantas Business Class status credits. This could help you to attain or retain a higher Qantas Frequent Flyer status tier.

From 1 July 2026, Qantas Club members will no longer automatically get access to Qantas lounges when flying Jetstar internationally. Qantas Gold and Platinum members will also lose lounge access with Jetstar international flights, but Qantas Platinum One members will still get access to Qantas lounges with any Jetstar ticket.

Upgrading on Jetstar

With BidCash, Jetstar now offers customers booked in Economy the chance to bid for an upgrade to Business on Boeing 787 flights. Minimum bids start from $180 on routes like Melbourne-Ho Chi Minh City, or $210 for Sydney-Seoul.

Upgrades are subject to availability, and higher bids are generally accepted first. You may be informed that your upgrade has been successful up to four hours before your flight, and Jetstar will only charge your credit card if you get the upgrade.

Jetstar plans to start offering upgrades with Qantas Points later in 2026.

Redeeming Qantas Points for Jetstar flights

You can use Qantas Points to book Classic Flight Reward seats on Jetstar. If booking far enough in advance, you might even be able to find Jetstar Business reward seats on the same flight for your whole family.

When redeeming Qantas Points for a Classic Reward on Jetstar, you’ll get a 30kg included checked baggage allowance in Business Class (or 20kg of included checked baggage in Economy).

If you wish to travel to Europe, and you can’t find Business reward availability on other Qantas partner airlines out of Australia, you might consider redeeming Qantas Points to fly Jetstar to Asia. On the same Classic Flight Reward ticket, you could then connect onwards to Europe on other Qantas partner airlines such as Emirates or Finnair. As long as you’ve booked all the flights on the same ticket (use the multi-city booking tool on the Qantas website to do this), and the connecting flight is on an eligible partner airline, your luggage can generally be checked through to your final destination.

Jetstar releases seats for sale around 11 months before departure.

Is Jetstar Business Class worth it?

Jetstar’s premium product is roughly equivalent to Premium Economy on full-service international airlines, so calling it “Business Class” is a bit of a stretch. However, it’s priced accordingly so can be good value.

When redeeming Qantas Points for a Jetstar Business Class ticket, you’ll pay 20% fewer points compared to redeeming for Qantas Business Class. That seems fair, and there’s an added advantage with Jetstar Business Class that reward seats are a bit easier to find.

You won’t get a lie-flat bed, but it’s certainly more comfortable than flying Economy and is generally cheaper than Business Class on other airlines when flying long-haul. For daytime flights where sleeping isn’t as important, it’s a perfectly acceptable product.

It’s perhaps worth noting that unlike ScootPlus or the Premium Flatbed product on AirAsia X, Jetstar does offer full meals, drinks, entertainment and amenities in Business Class. So it’s more than just a bigger seat.

When deciding whether Jetstar Business Class is worth it, consider the cost of a Premium Economy ticket on another airline. If it’s cheaper than Premium Economy on a full-service airline, it’s probably a good deal.