Article: Are Delays a License to Ignore Priority Boarding?

[AFF Editor]

Canonical URL

https://www.australianfrequentflyer.com.au/priority-boarding-fails-during-delays/

Are Delays a License to Ignore Priority Boarding? is an article written by the AFF editorial team:

Are Delays a License to Ignore Priority Boarding?

When a flight is delayed, gate staff often don't bother trying to offer or enforce priority boarding. Is this a deliberate tactic to get flights away faster, or just sloppy?

www.australianfrequentflyer.com.au

You can leave a comment or discuss this topic below.

 

[Aeryn]

Are Delays a License to Ignore Priority Boarding?

IMO no!

I dont think giving F/J and Status pax a 1-2 minute lead time on boarding would lead to further significant delays; and benefits sold as part of class or status should always be honoured.

One benefit of QF adopting boarding groups for domestic is that the computer says no if you try to jump the queue, nothing better than watching a walk of shame from a NB who tried to queue jump.

 

[elanshin]

Whilst regular delays I believe no, it shouldn't affect boarding groups.

The one exception I want to ask (and experienced on Sunday night) was last flight out of MEL bound for SYD. Racing to make curfew due to the delay (aircraft arrived at 20:50 original departure of 21:00). They chose to start boarding group 4/5 (middle of the plane) at the same time as group 1/2 and asked people to try and expedite everything if possible.

Just for reference, they were preparing all pax for boarding before they could start (form line groups here, here etc) and were trying to expedite everything. Pushed everyone from the lounge 10mins before boarding could even start. I don't think I've seen QF try to be this organised before a flight to get everyone onboard and leave asap.