When Qantas launched Qantas Cash last year, it quickly got the attention of our members. That attention has been both positive and negative. While our members like the ability to earn points through their own funds, getting those funds onto the card has proved to be an onerous exercise. The quickest I’ve experienced is 48 … Continued
Many of our members spend considerable time in airports, as a result what’s on offer in the lounge is often a popular talking point. While we may not plan to spend to spend mealtime there, delays or cancellations can often mean lounge food can become important. As both major Australians airlines struggle to turn a … Continued
This week one member feels that a recent problem with an ATM signals the death knell of customer service in Australia. This week our member had a particularly bad run with customer service. Our member had to drive twenty minutes to withdraw cash after coming across a non-functioning ATM and the bank did not assist. … Continued
One of the more popular topics discussed on our forums relates to getting the best seat on a flight. As seat selection is often an additional cost, some prefer to go without preselecting a seat. While it may be a good saving, running the risk of that dreaded middle seat near a noisy galley may … Continued
One of the perks of international travel used to be the ability to bag some serious bargains by purchasing duty free products. One member speculates that the value for money of duty free products has declined rapidly. On a recent trip to Hong Kong one member felt that there was not a significant difference in … Continued