This week one member feels that a recent problem with an ATM signals the death knell of customer service in Australia. This week our member had a particularly bad run with customer service. Our member had to drive twenty minutes to withdraw cash after coming across a non-functioning ATM and the bank did not assist. … Continued
One of the more popular topics discussed on our forums relates to getting the best seat on a flight. As seat selection is often an additional cost, some prefer to go without preselecting a seat. While it may be a good saving, running the risk of that dreaded middle seat near a noisy galley may … Continued
One of the perks of international travel used to be the ability to bag some serious bargains by purchasing duty free products. One member speculates that the value for money of duty free products has declined rapidly. On a recent trip to Hong Kong one member felt that there was not a significant difference in … Continued
Thanks to the hints and tips on our forum, one of our members has done a lot of travelling in the pointy end recently. During these travels, they have made some interesting observations as to the demographics of the frequent flyer when it comes to gender. I am nearing the end of a whirlwind trip … Continued
One of the benefits of heading overseas is the ability to claim back GST (and some other taxes) on departure, thanks to the Tourist Refund Scheme. This nice little perk applies for both residents and visitors. While it may not seem much, GST can add up to a bit of money, especially on expensive goods. … Continued