It's not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at the time of the … [Read more...]
Here you can read articles related to post flight activities. Some flights, such as QF1, often arrive late which can result in delays in collecting luggage and clearing immigration.
One member recently had the unfortunate experience of being denied entry to a country because they did not have the correct visa. This member inadvertently flew with Qantas to Papua New Guinea without the necessary visa, and was sent on the next flight back to Australia after being stopped at the border. I had a rather interesting experience this week heading to PNG via … [Read more...]
Flight delays can be frustrating, but sometimes there's a silver lining. If you're flying on a European airline, or any other airline on a flight departing Europe, you could be entitled to compensation. The European Union has generous laws designed to help passengers affected by flight delays and cancellations. The "EU261" regulations entitle passengers to up to €600 (around … [Read more...]
Melbourne Airport's SkyBus increased its fares again this week. A ticket on the monopoly bus service between Melbourne Airport and Southern Cross station now costs $19 one-way, or $38 return. "10 Trip saver" tickets have also increased by $10 to $160. Family tickets have seen a small price reduction. Our members are thoroughly unimpressed by this latest price hike. Really … [Read more...]
Regular visitors to Singapore will be pleased to learn that from 1 October, Australians will be eligible to use the “enhanced-Immigration Automated Clearance System”, or eIACS usually available only to local residents passing through Singapore’s Changi Airport. Unfortunately, travellers will need to register first before they can use these “smart gates” and there are a few … [Read more...]