Unfair airline contracts and excessive flight change fees could soon be a thing of the past. The Australian Competition and Consumer Commission (ACCC) has vowed to take on Australia’s airlines to ensure greater consumer protections. According to the ACCC, airline contracts are currently too one-sided in the airline’s favour. The ACCC identified 3 key issues in … Continued
2017 is fast coming to an end! As our members reminisce on the year of travel that was, they’re also busy planning their travel adventures for 2018! AFF members are a well-travelled bunch, and they have travel planned to almost every part of the world! Destinations on our members’ 2018 travel plans include Singapore, Mongolia, … Continued
If you’re a frequent flyer, you’ve probably heard of the term “PNR”. But what is a PNR, and is it more than just airline jargon? A PNR, or Passenger Name Record, is the 6-digit booking reference number associated with any airline flight reservation. A single PNR will contain all flights and passengers on the booking, … Continued
Walking into a travel agency used to be the first step of planning any holiday. Nowadays, it’s relatively easy to book your own flights and hotels online. So, do travel agents still play a valuable role? And what are the easiest ways to research and book your own travel online? There are several reasons that … Continued
One member faces the unenvious prospect of taking up to 14 trips between Brisbane and Dublin over the next year. As this member will be paying for the flights themselves, they are looking for strategies to optimise their travel experience and hopefully score a few upgrades along the way. I’m looking at doing either 13 or … Continued