Qantas “Enhances” Call Centre Experience at the Airport
Ever since Qantas closed its airport sales counters and service desks, customers at the airport with ticketing issues have been forced to phone the Qantas call centre. If you arrive
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Credit Card Points Transfer Assistant
To get started with the AFF Credit Card Points Transfer Assistant, please select your credit card rewards program:
Award Booking Service
It can be difficult to work out how best to redeem your points and to find award availability. Airlines don't always make it easy to redeem your hard-earned points effectively. But there’s no need to waste hours searching for award seats that might not even exist!
We can help you with simple award flight bookings, right through to complex round-the-world itineraries. Our team knows how to find award availability, how to take advantage of frequent flyer program sweet spots, and we can help you to maximise free stopovers & open-jaws. If you have points with more than one airline or rewards program, we can also advise on the best program to use. So your points go even further!
Comprehensive Training Program
Our Training Program is the ultimate resourse for Australian travellers that want to learn how to travel better for less.
Informative Live Webinars
Our live webinars cover a wide range of topics of interest to frequent flyers, point collectors and anyone that wants to get more out of their travel.
By attending these hour-long sessions you’ll get to hear – directly from our experts – the very latest tips and strategies to travel better for much less! You’ll also have the opportunity to ask questions, and to interact with our team & other webinar participants.
Qantas is Australia’s largest airline and national carrier. Qantas Frequent Flyer is also one of Australia’s largest loyalty programs. Many Australians are members of the Qantas Frequent Flyer program, so it’s a popular topic at the Australian Frequent Flyer.
Ever since Qantas closed its airport sales counters and service desks, customers at the airport with ticketing issues have been forced to phone the Qantas call centre. If you arrive
Read moreLast Monday, I wrote an article explaining how you could get better customer service from Qantas by taking advantage of the current Double Status Credits offer to reach Platinum status.
Read moreThe problems with the Qantas call centre are well-documented on Australian Frequent Flyer and elsewhere. Unless you happen to have Platinum or Platinum One status with Qantas Frequent Flyer, you’ll often
Read moreIt’s been 10 months since Qantas last ran a Double Status Credits promotion. Since then, one of the most common and hotly debated questions on AFF has been “when will
Read moreQantas will reopen its international Business Lounges in Sydney, Melbourne and Brisbane on 27 March 2022, as more international flights resume. This will relieve some of the pressure on the
Read more