As Australia’s national carrier and largest airline, Qantas holds a special place in the hearts of many Australians. Its Qantas Frequent Flyer program is one of the country’s most popular loyalty programs, offering Australians countless opportunities to earn and redeem points. Explore our Qantas articles for tips, guides, and insights on flying with Qantas and maximising its frequent flyer program.
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
After 14 years of earning and burning Qantas Points, I've finally spent every last one and have zero left in my frequent flyer account. It feels great!
Qantas offers complimentary food and drinks on all flights, including alcohol on many services. Our guide explains what to expect on board.
We've put together a list of the best status runs that you can book to take full advantage of Qantas' new double status credits offer, which is running until 18 March 2025. Happy booking!
We've put together a list of the most common error codes that you'll encounter on the multi-city booking page of the Qantas website.
Qantas will increase Classic Flight Reward and Classic Upgrade Reward costs on 5 August 2025, including the popular Oneworld Classic Flight Reward. You can still book now to access the lower rates, for travel up to almost a year in advance.
In this case study, I explain exactly how I earned the 1,200 status credits required to renew Qantas Platinum status in my 2025 membership year - and how much it cost.
Qantas offers Premium Economy on its Airbus A380 and Boeing 787-9 aircraft. These fly from Australia to 14 international destinations including London, Paris, Johannesburg and Los Angeles.
Qantas Business Rewards is the airline's loyalty program for small to medium businesses. Benefits include discounts, more ways to earn points and even a status fast track.
The Qantas App has added a Ticketing Issue Alerts feature that notifies customers if there are ticketing issues with their bookings and offers solutions.
Qantas is taking steps to stop passengers delaying flights by flouting its carry-on baggage limits and putting multiple bags in the overhead lockers.
Qantas Frequent Flyer has an availability problem. The recent program changes including Classic Reward price hikes, the introduction of Classic Plus and expanded partner airline rewards try to fix this. But they might not be enough.