10 Things Qantas Could Do Better
I enjoy flying the flying kangaroo most of the time, but there are 10 things I think Qantas could improve including its call centre, aircraft cleaning and priority baggage.
I enjoy flying the flying kangaroo most of the time, but there are 10 things I think Qantas could improve including its call centre, aircraft cleaning and priority baggage.
Airlines including British Airways and Finnair guarantee a minimum number of reward seats on every flight. To help it overcome the perception that there aren’t enough reward seats to go around, should Qantas do the same?
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
After 14 years of earning and burning Qantas Points, I’ve finally spent every last one and have zero left in my frequent flyer account. It feels great!
By earning at least 150,000 Qantas Frequent Flyer points in a year, you’ll automatically enjoy the benefits of Qantas Points Club membership.