Expired Qantas Points Predicament

One member is extremely lucky not to have lost 350,000 Qantas points after they expired due to account inactivity. After trying to use their points to book a redemption flight, this member discovered they had expired just five days earlier. These types of situations often end in disappointment, with the expired points lost forever. Qantas, to … Continued

Qantas Platinum Perks Guide

This week our members reveal how they make the most of Platinum status with Qantas. Hi there, I’m new to AFF and to WP (Platinum status). What are some of the best ways to make the use of my WP status? I probably will not be able to maintain being a WP after this year … Continued

Etihad Removes Silver Member Lounge Access

Etihad Airways will no longer offer lounge access at most airports for Silver tier members of the Etihad Guest program. The changes, to be implemented from 15 January 2017, come as Etihad aligns the benefits available to members of its partner airlines’ frequent flyer programs. These include Airberlin Topbonus and Alitalia’s MilleMiglia loyalty program. The … Continued

Frequent Flyer Accounts Suspended

Some members have had their frequent flyer accounts suspended after the airline accused them of breaking the program rules. These members have lost access to their frequent flyer points, plus status benefits such as lounge access, until an audit of their accounts is completed. It has been reported that Velocity Frequent Flyer is sending letters to members suspected … Continued

Score the Best Seat on the Plane

Would you like to stretch out in the front row, or perhaps an elusive exit row seat on your next flight? Well, you can! There’s a trick that’s guaranteed to get you a better seat on the plane. You may have noticed that when you try to choose a seat, the front rows are unavailable. … Continued