Perth-Singapore: Which Airline in Business Class?

Three airlines offer Business class between Perth and Singapore, but the experience on each airline is markedly different. One member is planning a trip to Singapore, and will be flying Business class. Should they choose Qantas, Singapore Airlines or Scoot? I have to fly from Perth to Singapore for a business meeting next month. Qantas … Continued

Final Call for Red Roo

Qantas has engaged with the Australian Frequent Flyer forum for many years via the airline’s official “Red Roo” account. Sadly, Qantas announced last week that it would no longer be assisting its customers on AFF. Red Roo has helped our members immeasurably over the past seven years. Many of our members have positive stories to … Continued

United Making a Comeback?

It’s not often that you hear “United Airlines” and “amazing” in the same sentence! But it seems United has recently made some serious improvements to its flights between Australia and the United States. For many years, United Airlines was notorious for its old aircraft, cost-cutting and poor customer service. Until just a few years ago, the ageing … Continued

Singapore Airlines Hikes Award Rates

KrisFlyer members will soon be charged significantly more miles when redeeming them for Singapore Airlines flights. To add to the blow, the 15% online booking discount available on Singapore Airlines and SilkAir award bookings will also be discontinued. But it’s not all bad news, with “fuel and insurance” surcharges to be dropped on Singapore Airlines … Continued

Qantas Lost Luggage Debacle

From time to time, luggage does get lost in transit. It’s one of the realities of air travel. But for affected passengers, it’s the way in which the airline resolves the problem that can make all the difference. AFF’s founder and site administrator, admin, was particularly unimpressed with Qantas recently after their bag went missing for … Continued