This week a Platinum Velocity member is seriously considering abandoning their loyalty to Virgin Australia. Until now this member has flown Virgin exclusively. But after recent devaluations to the Velocity program and poor experiences with Virgin’s partner airlines, they’re on the lookout for greener pastures. Qantas’ superior international network is one reason for jumping ship. … Continued
Qantas is phasing out the card-sized Qantas Club lounge passes that come with certain credit cards and are given out to Qantas flyers with Silver-level status. These physical passes will instead by replaced by digital passes that can be accessed online. The reason for the change would appear to be to combat the sale of lounge … Continued
Qantas has begun offering its frequent flyers the option to “purchase” Platinum status using their frequent flyer points. Multiple AFF members have been contacted by Qantas over the phone with the targeted offer. The asking price? 100,000 Qantas points. In each case, the contacted member had already held Platinum status for several years but had … Continued
Virgin Australia will re-brand its extra-legroom Economy seats as “Economy X”, adding additional benefits including priority boarding and dedicated overhead locker space for Economy X passengers. As part of the new product launch, Virgin will reconfigure its Boeing 737 aircraft to offer three rows of extra-legroom seating at the front of the cabin. This is … Continued
The tipping scam plaguing Qantas’ Los Angeles lounge appears to have returned, with Qantas flyers reporting falling victim to the scam as recently as last month. The scam, which was first reported on AFF two years ago, involves the showers in Qantas’ First and Business class lounges in Los Angeles. When showing lounge guests to … Continued