A Qantas flyer is still waiting for compensation after they were downgraded from First class. This member had booked a First class award from Dallas to Sydney for his wife using Qantas points. But the flight was cancelled at short notice. An alternative routing was offered via Los Angeles and Auckland on other airlines, but … Continued
It’s relatively well-known that Qantas will occasionally renew a frequent flyer’s status, even if the required number of status credits is not earned. But it seems Virgin Australia is also now upgrading its members’ status levels, even if they haven’t quite flown enough. One member recently had their status upgraded from Gold to Platinum, even … Continued
On a recent trip to Frankfurt, our member dxwell decided to splurge on Premium Economy tickets with Singapore Airlines. After a very pleasant flight, they now wonder why they hadn’t tried Premium Economy sooner! I recently flew SQ Premium Economy from SIN to FRA and found both the hard product and soft product to be of very high quality. … Continued
As Virgin Australia expands its presence in Hong Kong and China (starting with the launch of Melbourne-Hong Kong flights this month), the airline is left with a small problem. Virgin will soon be using its small fleet of six wide-body Airbus A330 aircraft to fly to Asia. This means these aircraft will no longer be … Continued
Virgin Australia frequent flyers will no longer earn Velocity points or status credits when flying Air New Zealand across the Pacific from 1 November, 2017. From this date, points will only be earned when flying Air New Zealand across the Tasman or within New Zealand. Velocity Silver, Gold and Platinum members will also lose access … Continued