Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Connection Conundrums

When it comes to the big trips, getting the right airfare can get tricky. The easiest way is to use a single airline to book the entire journey. Often that airline will have codeshares on the flights it does not operate. Should a delay occur, having it on the one ticket will often give you … Continued

Bumped from Business

With a trip to the USA often taking 15 hours or more, the thought of travelling in economy class for that time is one too difficult to contemplate for many. Corporate travellers will often find Business Class mandated for such a journey, thanks to a company’s travel policy. But for the leisure traveller, avoiding economy … Continued

18 Oct 2014 Qantas

Qantas Care Factor

Qantas has coped a battering this week with one member resolutely declaring that the Qantas customer care fail in the inherent requirement of their job… caring! A relatively straightforward request has been met with a poor attitude and a lack of empathy according to one member. This member sought to change the time for the … Continued

16 Oct 2014 Qantas

Emirates Service Recovery – An Oxymoron?

We have all had a trip or two where something has gone wrong, making for an unhappy memory. For some travellers, that trip can turn into a nightmare, especially when things continue to go wrong at your expense. Just wondering if you can assist with the best way to proceed with a claim from Emirates … Continued

13 Oct 2014 Emirates

Airline meals – are you game?

Complimentary meals or snacks are often a feature of fares with full service airlines. For some of our members, just because they are free, or being served at an unusual time, does not mean you have to eat them. I wonder whether I’m alone in almost totally avoiding in flight meals. Whether in economy or … Continued

Changing the Status Quo

One member this week queries why Status credits are tied to frequent flyer point earn rates. Our members discuss whether there is scope to improve the ways in which status credits are awarded. One suggestion is that there should be an incentive based system for the accrual of status credits. For example, the more flights … Continued

9 Oct 2014 Qantas

Frequent Flyer Redemption 101

One member this week gets a crash course in the best ways to redeem frequent flyer points. This member has enough toasters and Woolworths gift vouchers and instead wants to get the best bang for their points on flight redemptions. Our trusty members are quick to rally and provide some invaluable hints, tips and tricks … Continued

Air Rage diverts another plane

These days it seems it’s almost a daily occurrence. Be it helping themselves to their duty free stash or just taking advantage of the airlines generosity, passengers are confusing the cabin with a public bar and acting accordingly. With an unruly passenger onboard, and cabin safety of paramount importance, the resultant diversion comes at great … Continued

30 Sep 2014 In Flight

Australia’s worst airline?

Many of our members have a preferred airline when it comes to domestic travel. Depending on where your travels may take you, a wide variety of airlines may be on offer. If you are a fly-in fly-out worker, that airline journey may not even be on an airline you can buy tickets on. With airline … Continued

License to travel (not)

This week Jetstar’s ”unaccompanied minor policy” has come under fire by our members. Jetstar has a policy that children who are not yet attending secondary school are regarded as unable to travel independently. Two 14 year old girls were denied boarding as they did not have adequate proof that they were in attendance at secondary … Continued

25 Sep 2014 Jetstar

Transcontinental Seat Wars

With the demise of the 767 as the Qantas mainstay for Transcontinental flights, much focus has been on its replacement, the Airbus A330. With Qantas operating aircraft that feature a 10 year old cabin, they were always going to struggle. After all, Virgin’s new deliveries featured a seat in Business Class that converted to a … Continued

23 Sep 2014 Virgin Australia