Qantas will refund customers who were mistakenly overcharged when booking Classic Flight Rewards prior to October 2021 – possibly without even realising. This error, caused by carrier charges being filed in the wrong currency, affected some Classic Flight Reward bookings from Australia to the United States and Hong Kong. Qantas last updated its carrier charges … Continued
In June 2019, as part of its major frequent flyer program overhaul, Qantas Frequent Flyer announced it would soon be possible to redeem points to fly with four new partner airlines – Air France, KLM, Air New Zealand and Bangkok Airways. In the months that followed, Qantas did indeed make Classic Flight Reward seats available … Continued
Qantas will remove the requirement for passengers with a previous COVID-19 infection who are still testing positive on their pre-departure PCR test to submit a medical clearance form 7 days before flying. This policy is expected to change as soon as next week, which will come as a huge relief to the many Australians who’ve … Continued
A widespread problem causing frequent flyers of multiple airlines to miss out on points & status credits for British Airways flights taken over the past two months has now been resolved. Many Qantas Frequent Flyer members had complained that they had not received any points or status credits for British Airways flights taken since November … Continued
All Qantas Frequent Flyer members can now select a seat for free when booking any Qantas domestic or international flight departing from Australia – but only when booking directly on Qantas.com. Until recently, Qantas charged a fee for standard seat selection when booking an international Economy Sale fare. This charge ranged from $15 for a … Continued