Why Keep Booking with Airlines that Screw You Over?

Over the past few years, the same complaints about airlines have appeared time and time again. Some of the most common ones have been airlines making it difficult to get a refund, as well as lengthy call centre wait times and non-existent customer service. Lots of airline customers have put up with bad experiences or terrible … Continued

Emirates Skywards’ Confusing Classic Reward Rules

When redeeming Emirates Skywards miles to book Emirates Classic Reward flights, there are two categories available – Saver and Flex Plus reward tickets. Saver rewards cost fewer miles than Flex Plus rewards, but Flex Plus rewards are available on more flights. Seems simple, right? Well, not so fast… For some reason, Emirates also attaches additional … Continued

Virgin Australia Delays Sydney-Canberra Restart Again

Virgin Australia has pushed back the resumption of direct flights between Sydney and Canberra – a route that it hasn’t served for almost two years. In early December 2021, Virgin announced that it would return to the Sydney-Canberra route in partnership with Link Airways from 30 January 2022. The flights would be marketed by Virgin … Continued

No Qantas International Lounge Access for Oneworld Business Class

Business Class passengers departing from Australia on Oneworld airlines other than Qantas are being refused access to the Qantas First Lounges, despite the Qantas Business Lounges being closed indefinitely. In fact, passengers departing from most Australian airports in Business Class on airlines such as Qatar Airways, American Airlines or Cathay Pacific do not currently have … Continued

New Qantas Reward Code Enables BP Redemptions

Observant Qantas Frequent Flyer members may have noticed that a 4-digit “Reward Code” was added to their digital membership cards on Monday. This new Reward Code facilitates in-store purchases using your Qantas Frequent Flyer points, starting with BP petrol stations. Redeeming Qantas points at BP Since March 2020, you can already earn Qantas points at … Continued