Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Virgin Slashes Frequent Flyer Perks

Our members are outraged by Virgin’s plans to remove key frequent flyer benefits from next month. Gold & Platinum flyers will no longer receive perks including Fly Ahead, complimentary seat selection or bonus points when flying on Virgin’s cheapest Economy tickets. Even when flying on more expensive tickets, Virgin’s most loyal flyers may soon be forced … Continued

18 Aug 2016 Virgin Australia

Jetstar Price Bait

Jetstar has been accused of blatantly misleading customers by advertising cheap airfares that don’t exist. After clicking on a Jetstar advertisement for $169 flights to Hawaii, one member was unable to find a single flight available at that price. In fact, the lowest airfare our member could find was double the rate initially shown. While Jetstar … Continued

11 Aug 2016 Jetstar

Flying to New York with Virgin Velocity Points

With almost 600,000 Virgin Australia Velocity points at their disposal, one member is planning a trip for two from Melbourne to New York. They would like to redeem their Velocity points to fly Business class, and seek advice on an itinerary to New York that offers good value. Just wondering what is the ‘best’ way … Continued

10 Aug 2016 Virgin Australia

Qantas Cuts Points on American Airlines

Qantas is removing its Minimum Points Guarantee for American Airlines flights. From 1 September 2016, Qantas frequent flyers will no longer earn a minimum of 500 points when flying American. The number of Qantas points earned with American Airlines will now be based entirely on the Partner Airline Earning Tables published on the Qantas website. … Continued

6 Aug 2016 Qantas

Frequent Flyer Points Gamble

Having saved up a healthy balance of Qantas points, one member wishes to use them to fly in Business class to Rome. But they’re now faced with an all-too-common dilemma: Redeem the points for a Business ticket, or try to upgrade with frequent flyer points from an Economy ticket? Buying an Economy ticket and requesting … Continued

4 Aug 2016 Qantas

Is Airline Loyalty Dead?

One member is considering abandoning their loyalty to Virgin Australia in favour of a “best fare of the day” policy. This member currently holds Platinum status with Virgin. But they are constantly finding that they can fly on overseas airlines in Premium Economy – or even Business class – for the same price as Economy … Continued

Air Astana comfort row

Enjoy a Whole Row to Yourself on a Qantas Flight

Surviving long-haul flights in “cattle class” can be a challenge at the best of times. But there’s now a way to ease the pain and guarantee a whole row to yourself on an international Qantas flight! Short of an upgrade, there’s not much better than two empty neighbouring seats when you’re stuck in Economy a long international … Continued

30 Jul 2016 Qantas

Qantas & Emirates in an Unhappy Marriage?

The extensive alliance between Qantas and Emirates has failed to deliver on its promises of improved service and choice for flyers, according to one member. Successive reductions in benefits for Qantas customers flying Emirates are just part of a long list of complaints. Our members particularly lament the loss of many Qantas international flights. Flights to Europe … Continued

28 Jul 2016 Emirates

Complimentary Qantas Status Renewal

In order to retain status with any airline, you generally need to do a certain amount of flying each year. Qantas Platinum members, for example, need to earn 1,200 status credits each membership year in order to retain Platinum Qantas status. But it may be possible to renew your status, even if you fall short … Continued

25 Jul 2016 Qantas

Redeem Virgin Velocity Points for BP Petrol

In recent weeks, Virgin Australia expanded its frequent flyer program partnership with BP. Virgin Velocity points can now be redeemed for petrol at any BP service station in Australia. This complements the existing ability to earn Velocity points on all BP purchases. Our members generally welcome new ways to earn and redeem frequent flyer points. … Continued

23 Jul 2016 Virgin Australia

The Best Value Round-the-World Tickets

Did you know that it’s possible to travel around the world for just a little over $2,000? One member discovered this recently while planning a round-the-world trip of their own. This member was researching fares in Economy class, with a preference for oneworld airlines. Does anyone know of a good value round the world fare that uses … Continued

Virgin Reward Availability Woes

If you’re having trouble using your Virgin Velocity points to book a reward flight, you’re not alone. It appears that the Virgin Australia website is currently displaying very limited reward seat availability, particularly for flights on Etihad and Singapore Airlines. In many cases, reward flight searches on the Virgin website are bringing up only the more … Continued

18 Jul 2016 Virgin Australia