Airlines, Miles and Points

Airlines, miles, and points is the most popular topic at Australian Frequent Flyer. In this category, we provide expert tips, insider tricks, and facilitate discussions about Qantas, Virgin Australia, non-Australian airlines, and global airline alliances. From earning and redeeming frequent flyer points to maximising elite status benefits, we aim to help you get the most out of your travel. We also cover every step of the journey – from planning and booking flights to experiencing the flight itself, and finally, arriving at your destination. Whether you're a seasoned traveller or just starting to explore the world of frequent flyer programs, you'll find valuable advice to elevate your travel experience. See below for articles on airlines, miles and points.

Seoul South Korea

Jetstar Adds Flights to South Korea

Jetstar will launch 3x weekly flights from Gold Coast to Seoul, South Korea from 8 December 2019. The Jetstar flights to Seoul’s Incheon International Airport will be operated by Boeing 787-8 Dreamliners with 314 Economy seats and 21 reclining Business seats. The flight time will be just over 9 hours. Flights will run on Wednesdays, … Continued

4 May 2019 Jetstar
Former Program Partner Slams Qantas Business Rewards

How to Lose a Loyal Customer in 5 Minutes

It takes years to build customer loyalty, but just a few minutes to destroy it. Max Samuels is a Qantas Platinum member who has been loyal to the airline for many years. But in a recent incident, a Qantas staff member was so rude to this member, who also holds lifetime Gold status, that they decided … Continued

2 May 2019 Qantas
Theft Thief stealing

Qantas Acts Quickly after Points Stolen

For Qantas Frequent Flyer members with large point balances, having those points stolen could be a nightmare. Thankfully, if this does happen, the airline has processes in place to recover the points. DoctorSimon was mortified to discover recently that 185,000 points had been stolen from their Qantas Frequent Flyer account. The thief had already used the … Continued

2 May 2019 Qantas

Up to 25% Bonus Velocity Points on Transfers – May 2019

Velocity Frequent Flyer’s twice-yearly promotion on points transfers is back! This time around, you can earn up to 25% bonus Velocity points when transferring your points from participating credit card and hotel rewards programs to Velocity Frequent Flyer (or a generous 50% bonus if you have ANZ Rewards points). Velocity Frequent Flyer runs a similar … Continued

British Airways 747s oneworld livery

British Airways Partner Award Price Increase

There’s some bad news for users of the British Airways Executive Club program. British Airways will be making “changes” to the pricing of partner airline award tickets from 30 May 2019. But even more concerning is the fact that British Airways won’t yet reveal what the new prices are! It seems we won’t know exactly … Continued

30 Apr 2019 British Airways
Platinum member card

Benefits Beyond Qantas & Virgin Platinum Status

It takes quite a lot of flying to reach the heights of Platinum status with Qantas or Virgin Australia. But for really frequent flyers, both airlines also offer additional benefits to members that earn considerably more status credits beyond the Platinum status threshold. This includes the ability to gift Gold or Platinum membership to a … Continued

Aer Lingus A330

Aer Lingus Axes Qantas, Cathay Pacific Partnerships

You’ll soon no longer be able to earn or redeem Qantas points or Cathay Pacific Asia Miles for Aer Lingus flights. From 30 June 2019, the Irish flag carrier will terminate its partnership with both Oneworld carriers. The ability to earn Aer Lingus AerClub Avios on Qantas and Cathay Pacific flights is also being removed. … Continued

28 Apr 2019 Other Airlines
Cathay Pacific A330 HKG

Cathay Pacific to Cut Cairns Connection

Cathay Pacific is reportedly ending service to Cairns after 25 years on the Cairns-Hong Kong route. According to TropicNow, Cathay Pacific yesterday advised Cairns Airport of the commercial decision to end service to Far North Queensland. At this stage, the Cairns-Hong Kong flights would cease operating when the northern winter season begins on 27 October … Continued

27 Apr 2019 Cathay Pacific
What is a fare class and why does it matter?

The Qantas Website Should Display Fare Classes

The lack of fare class information on the Qantas website has long been a source of frustration for frequent flyers. When booking a flight, the fare class has many implications in terms of the fare conditions, ability to upgrade and earning frequent flyer points. Yet, the Qantas website does not display the fare class that is … Continued

25 Apr 2019 Qantas
Cancelled flights

Jet Airways Suspends All Flights

Jet Airways, one of India’s largest airlines and a Qantas Frequent Flyer partner, has suspended all flights. At this stage, the debt-ridden airline believes it may be able to secure new investors – a process which could take three to four weeks – and eventually resume operations. However, at this stage it’s unclear if the … Continued

22 Apr 2019 Other Airlines