A Qantas Gold frequent flyer has been incorrectly denied Air New Zealand lounge access despite being booked on a Qantas codeshare service. To make matters worse, Qantas responded to this member’s complaint by providing completely inaccurate information. It seems that neither Air New Zealand nor Qantas are fully aware of their own policies regarding reciprocal … Continued
Air New Zealand is not exactly famous for its generous award availability. Air New Zealand almost never releases long-haul Business class award availability for bookings using miles with Star Alliance partner airlines. But there are rare exceptions. A few days ago, Air New Zealand released a bunch of Business class award availability on long-haul routes … Continued
In October 2018, Qantas and Air New Zealand launched an unlikely new codeshare agreement. Air New Zealand began code-sharing on Qantas domestic routes, and Qantas in turn placed its “QF” code on many Air New Zealand domestic flights. The agreement between Qantas and Air New Zealand means that frequent flyers can earn points and receive … Continued
Air New Zealand’s latest safety video may be irritating. But as every airline reminds us at the start of every flight, it’s important to pay close attention even if you fly often. Two passengers seated in the exit row of an Air New Zealand flight have been booted off the plane after they refused to … Continued
Air New Zealand Koru Club membership offers lounge access and a host of other benefits when flying on Air New Zealand. The Kiwi equivalent of Qantas Club or Virgin Australia Lounge membrship membership, Air New Zealand sells annual Koru Club memberships for a fee. With a Koru Club membership, you’ll have access to any of Air … Continued