AFF on Air Podcast

AFF on AIR podcast artworkAFF on Air was the Australian Frequent Flyer podcast from 2019 until 2023, featuring tips, tricks and chat for Australian travellers. Keep up with the latest airline, aviation & loyalty program news, and learn the best Qantas Frequent Flyer and Virgin Australia Velocity point hacks! Hosted by Australian Frequent Flyer editor Matt Graham, this free podcast features interviews with experts from the travel industry. You can view a selection of recent episodes below, or listen on Apple Podcasts, Spotify, Google Podcasts or any other podcast platform. This podcast was superseded by the Travel Pointers podcast.

Empty wallet

Podcast #66: EU261 Claims Cost Finnair Passengers Thousands

There are countless “claim agencies” that specialise in claiming EC261/2004 (EU261) compensation from airlines for flight delays, cancellations and overbooking in the European Union. Their promise is simple: They’ll chase up airlines for money legally owed under European laws, on behalf of airline passengers who lack the time or expertise to do it themselves. Most … Continued

Podcast #65: Loyalty Programs: Behind the Scenes

The ‘AFF on AIR’ podcast often looks at frequent flyer and loyalty programs from a consumer’s perspective. But what goes on behind the scenes? What is the logic behind the decisions made by the people running loyalty programs? To find out what goes on behind the scenes, Matt Graham is joined on Episode 65 of … Continued

CHOICE’s Plan to Fix the Travel Cancellation Chaos

Podcast #64: CHOICE’s Plan to Fix the Travel Cancellation Chaos

Consumer group CHOICE recently surveyed more than 4,000 Australians whose travel plans were disrupted by COVID-19. Unfortunately, their findings do not paint a pretty picture of the travel industry. This week, CHOICE published its findings in a report called Consumer protection for Australian travellers: a plan for clarity, consistency and fairness. According to CHOICE, only 17% … Continued

Woman at ZRH wearing mask Swiss checkin

Podcast #62: Travelling to Australia During COVID-19 (Part One)

With Australia’s international border still closed (except to New Zealand), and restrictive international arrival caps still in place, flying to Australia during the COVID-19 pandemic sadly remains a huge challenge. This fortnight, travel agent Alan Lam from Netwave Travel (a.k.a madrooster on the Australian Frequent Flyer forum) returns to the AFF on Air podcast for … Continued

Tax and frequent flyer points

Podcast #61: Frequent Flyer Points & FBT

Business rewards programs such as Qantas Business Rewards have become increasingly popular in recent years. With Qantas Business Rewards, points are earned by the business and can then be transferred to anyone including employees. But does this have any Fringe Benefits Tax (FBT) implications? It’s generally considered that points earned by employees in their personal … Continued

Qantas First Lounge departures board

Podcast #59: Flying to New Zealand in 2021

The trans-Tasman travel bubble between Australia and New Zealand is now well and truly open. In fact, thousands of Aussies have already flocked to the land of the long white cloud to take advantage of it! In this episode, your podcast host Matt Graham chats to Alan Lam from Netwave Travel (a.k.a. madrooster on the … Continued

Carl Herve with Alan Joyce

Podcast #58: Trans-Tasman Travel Bubble Opens

The long-awaited trans-Tasman travel bubble is finally here, with quarantine-free travel in both directions between Australia and New Zealand starting on Monday, 19 April! To celebrate, Qantas is reopening its flagship international First Class lounges in Sydney and Melbourne from the same date – and even Qantas Club, Gold members and Business class passengers will … Continued

outback approaching Alice Springs Virgin 737

Podcast #57: 800,000 Half-Price Domestic Flights

Despite a short lockdown in Brisbane earlier in the week, things are looking up for Australia’s domestic aviation & tourism industry with 800,000 half-price domestic flights going on sale last Thursday. It’s all part of the federal government’s push to get more Australians to holiday at home this year. In Episode 57 of the AFF … Continued

Draper Startup House in Lisbon, Portugal

Podcast #56: The Pandemic’s One-Year Anniversary

It’s exactly one year today since Tasmania became the first Australian state to close its border to interstate travel. Since then, there have been endless state border closures and changes to interstate travel restrictions. International borders remain shut for now but thankfully, as of last Monday, all domestic borders in Australia are now open again … Continued