Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Gold Coast

Australia’s Busiest Domestic Airline Routes

Adelaide-Gold Coast had the highest average load factor of any Australian domestic airline route in the most recent month with data available. Sydney-Armidale had the highest proportion of seats left empty.

phones

Can Qantas Contact Centre Agents Transfer Calls?

Qantas call centre agents can transfer calls if they can't help or the request is outside their scope, but there's no direct line to Hobart.

Virgin Australia Boeing 737-800

Points in Inactive Velocity Accounts Will Soon Expire!

Do you know someone who hasn't used their Velocity Frequent Flyer account for a while? Their Velocity points could expire on 30 June 2023 when Virgin Australia ends its pause on points expiration.

The taxes on international flights departing Australia are going up

ACCC Suggests Cabotage to Increase Domestic Airline Competition

To make Australia's domestic aviation market more competitive, the ACCC has suggested allowing cabotage - where foreign airlines fly domestic routes.

Air Vanuatu Boeing 737-800

It’s Never Been Easier to Get to Vanuatu

If you've been thinking about a holiday in Vanuatu, less than three hours' flying time from Brisbane, now would be a great time to book!

All Nippon Airways Boeing 787-8 at Haneda Airport with Japan Airlines planes in background

ANA to Resume Perth-Tokyo Flights

All Nippon Airways (ANA), a Star Alliance member, will resume non-stop flights from Perth to Tokyo Narita from 29 October 2023.

Virgin Australia Boeing 737-800 lands in Port Vila, Vanuatu

Easy Ways to Stop Virgin Australia Velocity Points Expiring

Virgin Australia Velocity points expire after 24 months of account inactivity, so you need to earn or redeem points at least every two years.

BRISBANE, AUSTRALIA - MAY 19, 2020: Banner of Commonwealth Bank of Australia (CBA) flagship headquarters office in Brisbane Central Business District on Queen Street. There are people standing on the street.

CommBank’s New Smart Awards Credit Card Has No Forex Fees

The CommBank Smart Awards credit card is a mid-tier rewards card that could be a good option for people who do a lot of overseas travel.

Etihad Airways Boeing 787 Business Class

Great Etihad Business Class Deal to Copenhagen

Etihad Airways has some great Business Class sale fares from Australia to Copenhagen from $4,820 return. Book by 13 June 2023.