Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Qantas Compensation Lottery

This week our members discuss the compensation received from Qantas after their flight was ruined by defective on-board equipment. Issues warranting compensation on recent flights range from faulty in-flight entertainment systems to broken seats; and the compensation received varied from a few thousand points to many hundreds of dollars. Although most passengers would prefer that … Continued

Living it up in New Caledonia

One advantage of the former US Airways frequent flyer program was the uncanny opportunity to take advantage of its frequent flyer redemption zones. While some members were able to travel to take advantage of a loophole that allowed for travel to Japan for around $500 – in first class – another such travel opportunity was … Continued

Conquering a fear of flying

For many, flying is a joy and a privilege. But for nervous flyers, the experience could be completely different. Just the thought of stepping foot in a plane can make some travellers very nervous. One AFF member seeks advice on how to overcome their fear of flying ahead of a trip to the United States. … Continued

Defunct Tigerair Loses its Roar

Tigerair takes over Virgin’s Bali flights

Virgin Australia will cease operating most of their flights to South-East Asia from next March. Virgin will withdraw entirely from the Perth-Phuket route, while three of the airline’s flights to Bali will be handed over to low-cost subsidiary Tigerair. Virgin will provide Tigerair with three Boeing 737 narrow-body aircraft to operate the flights between Bali … Continued

Transfer Amex Points for Maximum (A)Advantage

If you have an Amex credit card, you’re probably earning Amex Membership Rewards points. These points can be transferred to a variety of airline or other loyalty programs. But which is the best program to transfer points into to ensure maximum returns? Amex Membership Rewards points can be transferred to numerous airline loyalty programs such … Continued

Our Frequent Flyer Millionaire!

A new member has managed to accumulate more than half a million frequent flyer points in just four months since joining AFF! It’s a staggering achievement, but perhaps even more surprising is how easy it was for our member to achieve their impressive new points balance. Our member has not been accumulating miles by flying … Continued

Australia’s longest shortcut

How should one return home after booking a one-way flight to the opposite end of the country? For AFF member JohnM, the answer was a scenic road trip that takes in the best of the Australian outback over the course of two weeks. I’m on the bird PER-xBNE-CNS tomorrow morning. Arrive tomorrow night and spending … Continued

Top Tips for travelling to Tahiti

Ahead of a trip to tropical Tahiti, advice is sought about the destination, and how to get there. I’m looking at the Qantas offering from Sydney to Tahiti. This consists of a JetConnect flight to Auckland and then an onward QF codeshare to Papeete operated by Air Tahiti Nui. A couple of questions to anyone … Continued

Virgin Australia's "the business" cabin on the Airbus A330-200

Virgin rolls out new Business Class seats

Virgin Australia has begun fitting its A330 aircraft with brand new, luxurious business class seats, with the airline’s Boeing 777s next in line for an upgrade. Pictures of the new seat design were released several months ago. Our members are very impressed by the elegant yet practical design. The seats convert into 80 inch lie-flat … Continued