Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Accor Reverses Points Boost for Qantas Frequent Flyers
Qantas Gold, Platinum and Platinum One frequent flyers now earn 1 Accor ALL point per $4 spent on Qantas flights. That's half of the previous earn rate.
The Sad History of Virgin Australia’s Long-Haul Network
Before Virgin Australia ended long-haul services, it made many changes to its long-haul network since launching as V Australia in 2009.
Don’t Want to Wait on Hold? Qantas Still Provides Customer Service via Social Media
As an alternative to calling, you can access Qantas customer service through Facebook messenger. It might take a while to get a reply, but the social media team is on the ball.
I Have Zero Qantas Points and It Feels Liberating
After 14 years of earning and burning Qantas Points, I've finally spent every last one and have zero left in my frequent flyer account. It feels great!
Qantas Economy Class Meals: What to Expect on Your Flight
Qantas offers complimentary food and drinks on all flights, including alcohol on many services. Our guide explains what to expect on board.
Make the Most of Qantas’ March 2025 Double Status Credits Offer
We've put together a list of the best status runs that you can book to take full advantage of Qantas' new double status credits offer, which is running until 18 March 2025. Happy booking!
Qantas Website Error Codes (And How to Avoid Them)
We've put together a list of the most common error codes that you'll encounter on the multi-city booking page of the Qantas website.
4 Reasons You Might Transfer KrisFlyer Miles to Velocity
You can currently get a 20% bonus when converting KrisFlyer miles into Velocity points. There aren't many situations where this would make sense, but there are four exceptions.
Virgin Australia Codeshares: Pay More for a Less Seamless Experience
Virgin Australia sells VA-marketed codeshare flights on several partner airlines including Singapore Airlines and Air Canada. When booking these, you'll often pay more for a less seamless experience.