Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

Choosing a Oneworld Frequent Flyer Program

One member is currently trying to determine the best Oneworld frequent flyer program to join. This member travels three times per year between Australia and the UK in Business class. Status is the most important consideration for this member, however the ease and value of earning & burning points is also a factor. So my … Continued

Little-Known Shortcut to Virgin Australia Status

Virgin Velocity Gold status comes with tons of benefits when you fly with Virgin Australia or any of its partner airlines, such as Air New Zealand or Singapore Airlines. These include lounge access, bonus points and the ability to change to an earlier flight for free. Gold Velocity status even comes with complimentary hotel loyalty … Continued

Save on One-Way Flights

If you’ve ever tried to book a one-way international flight, you may have discovered it’s more expensive than buying a return ticket! This week our members reveal their strategies to beat the one-way price hike and save hundreds of dollars. Many airlines penalise passengers for booking one-way, rather than round-trip international tickets. But one-way bookings … Continued

A Trip to Istanbul and Historic Turkey

Our well-travelled member RooFlyer recently returned from a holiday to some of the historic parts of Turkey, as well as Oman in the Middle East! The trip began with a couple of Business class flights on Qatar Airways. The good service made for a great start to an exciting trip, and soon enough our member … Continued

Airbnb: A Viable Alternative to Hotels?

If you’re travelling for business or leisure, hotels may seem like a logical accommodation choice. But they certainly aren’t your only option! Airbnb connects hosts that have a spare room, or even a whole apartment or house, with potential guests. In doing so, it provides guests with the opportunity to stay in a variety of different … Continued

Qantas Now Selling Lounge Passes

Qantas will begin selling one-time access passes for entry to its domestic Qantas Club and international Business lounges. Passes will be offered to Bronze and Silver frequent flyer members by invitation only. Eligible members will be emailed between two and five days before their flight with the offer to purchase access. One-time access passes for … Continued

Breathtaking Uluru: An Outback Adventure

Our member Justinf has just returned from another “trip of a lifetime”, having visited Uluru with his daughter. It seems the experience was thoroughly enjoyed, with enduring memories created. I highly recommend going to the red centre. If you are thinking about it, just do it when you can afford it and when it’s convenient. … Continued

Keeping a First Class Surprise

One member is planning a very special trip to Europe. This member plans to surprise their partner by treating them to an unexpected bump-up to First class. However, they want to keep the upgrade a surprise until the very last minute. My partner and I are off Europe next week. We’re flying Mel – DBX economy, then onwards … Continued

Qantas 737s Melbourne

Qantas Call Centre Frustration

Frustrated Qantas customers are waiting longer than ever to speak to a call centre agent. Hold times of well over an hour are now normal, and numerous members have reported waiting 3 or even 4 hours. Call dropouts and promises of call backs that don’t eventuate also make the long list of Qantas call centre complaints … Continued