Author: Matt Graham

Matt Graham

The editor of Australian Frequent Flyer, Matt's passion for travel has taken him to more than 100 countries… with the help of frequent flyer points, of course! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @AFF Editor.

The Qatar Airways Experience

Qatar Airways has been offering some excellent airfare deals on flights to Europe lately. But do these low fares come at the expense of quality? One member is considering using the Doha-based oneworld airline for the first time on an upcoming trip, and seeks the opinion of the AFF community on whether Qatar Airways is … Continued

Qantas First Lounge, Sydney

Enjoy International Lounges on Domestic Flights

Flying internationally is often a markedly improved experience, compared to taking a domestic flight. The aircraft used on international routes are often more comfortable than planes designed for short-haul flying. The lounges in international terminals are also significantly better – especially if you happen to enjoy access to the Qantas First class lounge in Sydney or … Continued

Qantas Privacy Breach

The personal details of numerous Qantas customers have been compromised after they were mistakenly sent to the wrong email address. Qantas recently emailed customers flying out of Melbourne, warning them of delays during roadworks on the Tullamarine Freeway. These emails mistakenly contained the surnames and booking reference numbers of other passengers. If the email recipient … Continued

First Trip to Indochina

Our member yld200 recently returned from a wonderful holiday to Vietnam and Thailand. Not only was it their first time visiting, but they flew there in the luxury of First class Suites on Singapore Airlines – another first for this member. In spite of a faulty seat, the Singapore Airlines Suites experience did not disappoint! Even … Continued

Entrance Crowne Plaza Changi Airport, Singapore

Overnight Layover in Singapore: Where to Stay

Most people prefer flights with short connections, but sometimes a long transit is necessary. One member will soon have an overnight layover at Singapore Airport, with their inbound flight from Melbourne arriving at midnight and their onward flight to Seoul departing at 8am the following morning. So, where is the best place to spend a … Continued

Oil prices rising carrier charges fuel surcharges

How to Avoid Fuel Surcharges on Award Bookings

Airline taxes and fuel surcharges can add hundreds of dollars to the cost of an award ticket booked using frequent flyer points. But these taxes and charges can vary drastically. On some frequent flyer redemption bookings, the taxes are as low as $5. At other times, they can run into the thousands of dollars! The co-payment … Continued

Simplifying the Frequent Flyer Puzzle

Frequent flyer points open the door to a world of opportunities, including free flights and flight upgrades. But for some, the complexity of earning and burning points is too much hassle to make it all worthwhile. One member was recently told by a colleague that they must be rich because they often travel in premium … Continued

Flying a Family to Japan on Points

Redeeming frequent flyer points for Business class seats can be difficult at the best of times – let alone four seats on the same flight. But that’s exactly what one member is hoping to do for their upcoming family holiday to Japan. We’re planning a family trip to Japan for October 2018 and will have enough … Continued

Defunct Tigerair Loses its Roar

Tigerair Cancels All Bali Flights

Tigerair has been forced to cancel all of its flights between Australia and Indonesia, effective from Wednesday 11 January. The snap decision by the Indonesian government to ban Tigerair from flying to the country has resulted in chaos as thousands of Tigerair passengers were left stranded. Tigerair operates three international routes to Bali from Melbourne, … Continued