Author: Matt Graham
British Airways First Class: Second Class Service
British Airways used to be renowned for its superior customer service. Sadly, things have gone downhill at the UK’s national airline in recent years. And it has started to show in the service. AFF member PaulST recently flew British Airways in First class from London to Abu Dhabi. The First class seat itself on the … Continued
How to Book Etihad First Class Apartments with Points
Etihad offers “apartments” in First class on all A380 flights between Abu Dhabi & Sydney, London, Paris and New York. Find out how you can book a seat using Virgin Australia Velocity points, Etihad Guest miles or American Airlines AAdvantage miles. The Opportunity The Etihad Airways First Class Apartments are an amazing product. Found on … Continued
Jetstar Enhances Value-Added Bundles
Jetstar has recently reduced the price of its Max Bundle dramatically. This now makes it a relatively attractive option, not only for adding flexibility to your fare but also for earning Qantas points and status credits. The changes to the Max Bundle are twofold. On one hand, some of the flexibility has been removed. It … Continued
How to fly to Hawaii with Velocity points
Hawaii is a great holiday destination. From stunning beaches and surfing, to Hawaiian cuisine and the relaxed pace of island life, there’s something for just about everyone. But getting there with frequent flyer points can be a real challenge. Finding reward flights to Honolulu is notoriously difficult, particularly in Business class. And given its popularity … Continued
Virgin Velocity Status Challenge
Platinum status with Virgin Australia’s Velocity Frequent Flyer program could be closer than you think! One member has received a “mini status challenge” from Virgin. This member has just re-qualified for Gold Velocity status for another year. Now, Virgin has promised to upgrade their status tier to Platinum if they earn an additional 21 status … Continued
Qantas Dreamliner Lands in Australia
Qantas’ first Boeing 787-9 Dreamliner has touched down in Sydney. VH-ZNA, named “Great Southern Land”, arrived last Friday after its delivery flight from Seattle with a stop in Honolulu. The first Dreamliner will begin its flying career conducting domestic crew familiarisation flights. These flights are designed for crew training and to iron out any unforeseen … Continued
How to Spend an 11 Hour Bangkok Layover?
Eleven hours is a long time to spend in any airport. But that’s exactly what our member MH_fan plans to do in Bangkok. Their inbound flight from Europe arrives in the morning, with the onward Qantas flight to Sydney departing late in the afternoon. This leaves our member with 11 hours to spare. I have … Continued
Business Class to Hawaii using Qantas Points
Hawaii is a popular destination for Australian holidaymakers. So, it’s no surprise that Qantas’ Sydney-Honolulu flight is an extremely popular route for frequent flyers hoping to use their Qantas points for a Business class reward. Unfortunately, Qantas rarely ever releases Business class award seats to Hawaii. Point upgrades are also extremely difficult to score on … Continued
Disgruntled Qantas Customers Kept Waiting
If you’ve been waiting an eternity for a refund from Qantas, you’re not alone. Many Qantas customers have posted recently about their frustration in waiting for a refund from the airline. It appears that waiting several months for a refund from Qantas, even in cases where the airline cancelled its own flight, is now normal. … Continued