Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Qantas Hand Luggage Crackdown
Qantas is taking steps to stop passengers delaying flights by flouting its carry-on baggage limits and putting multiple bags in the overhead lockers.
Trivago Sued for Misleading Advertising
The ACCC is suing hotel booking website Trivago in the Federal Court for misleading advertising. It alleges that Trivago misleads customers into believing they are getting the best hotel price when this is not always the case. Trivago, which is owned by Expedia, is an aggregator website that compares the cost of hotel rooms on … Continued
Citibank Introduces Diners Club Companion Card
Citibank has started offering Diners Club companion cards for free with selected Citibank credit cards. The companion cards do not cost any extra and come with some unique benefits. These include a higher earn rate of frequent flyer points and no foreign transaction fees. The Diners Club companion card is available in conjunction with any … Continued
Lots of China Eastern Award Availability from Cairns
There is currently plenty of China Eastern award availability on direct flights from Cairns to Shanghai. It’s possible to redeem Qantas points for seats on these China Eastern flights, and there are as many as 9 Business Class award seats available on some flights! China Eastern will operate direct from Cairns to Shanghai over summer. … Continued
10 Things to Love About Singapore Airlines KrisFlyer
Update: In January 2019, Singapore Airlines slightly increased the cost of Singapore Airlines and SilkAir redemptions, and the rate at which miles can be transferred to/from Velocity has increased to 1.55:1. In April 2019, Singapore Airlines is also increasing the cost of Star Alliance awards. Singapore Airlines KrisFlyer is one of the world’s best frequent … Continued
SPG & Marriott Rewards Merge Slowly Taking Shape
Last weekend, the long and arduous process of merging Starwood Preferred Guest (SPG) and Marriott Rewards accounts began. The SPG/Marriott Rewards merge began on 18 August. The process has been taking longer than originally expected, but the new combined loyalty program is slowly starting to take shape. Merging your SPG and Marriott Rewards accounts If … Continued
Disappointed with Cathay Pacific Service
Cathay Pacific has the Australia-Hong Kong market covered extremely well. The Oneworld member serves 6 Australian cities from Hong Kong, with up to four daily flights on some routes. From Hong Kong, travellers can then connect to cities across Asia, Europe and North America. The Hong Kong-based airline has a good reputation, but some AFF … Continued
Qantas Lounge Upgrades for Six Airports
Qantas has announced plans to upgrade six of its airport lounges. Qantas lounge upgrades are due for Sydney, Brisbane, Auckland, Tokyo, Hobart and Tamworth, with work to begin on some lounges later this year. However, there are no immediate plans to upgrade the overcrowded Qantas Singapore Lounge or the outdated Melbourne International Business Lounge. Here’s … Continued
Abandoning Qantas Loyalty
Many Australian frequent flyers are happily loyal Qantas customers. But is there anything to be gained by abandoning Qantas loyalty and switching to another airline? This week a happy Qantas customer would like to know why frequent flyers would make the switch away from the flying kangaroo. This Platinum member enjoys the Qantas First Class … Continued