Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Refer a friend

Velocity’s New “Refer a Friend” Promo

Velocity Frequent Flyer members can earn up to 20,000 Velocity points thanks to a new promotion from Virgin Australia. The “refer and be rewarded” promotion encourages Velocity members to sign friends and family members up for the Velocity Frequent Flyer program by offering an incentive for each new registration. It’s an interesting promotion, although it … Continued

Loyalty magnet

Qantas Loyalty: In it for the long term?

With 28,000 status credits under their belt, Ruth Bayley has earned more than double the status credits needed to achieve lifetime Gold status with Qantas Frequent Flyer. This member has been a Platinum frequent flyer with Qantas for 13 years and a top-tier Platinum One customer for 3 years. But, due to unfortunate circumstances, this member … Continued

Screenshot from LifeMiles website

Warning: LifeMiles Upgrading its Website

The Avianca LifeMiles website and booking engine will be offline for almost a week as the Colombian frequent flyer program upgrades its systems. The scheduled LifeMiles outage is from Friday 1 February to Tuesday 5 February 2019, Colombian time. This means you’ll be unable to make any new award bookings or access your LifeMiles account … Continued

schwechat, austria, 20 may 2019, thai airways boeing 787-8 dreamliner aircraft take off at vienna international airport

Thai Airways Royal Orchid Plus Redemption Guide

Note: Thai Airways is making significant changes to its Royal Orchid Plus program from 1 October 2019. Thai Airways Royal Orchid Plus is a frequent flyer program that’s often overlooked. While it does have some limitations, there are some great sweet spots for Australian travellers. And, if you have an Amex Membership Rewards account, you … Continued

Qantas lounge entry

Free Qantas Vouchers for Switching Flights

Qantas is now offering customers free flight vouchers in exchange for switching to a different flight time. The “Qantas Flight Switch” offers are being made to selected customers by SMS text message or email. The invitations to switch to an earlier or later flight are generally being received within a week of the flight’s departure … Continued

SPG, Marriott Loyalty Programs Merge as Marriott Bonvoy

The Marriott Rewards, Starwood Preferred Guest and The Ritz-Carlton Rewards programs will combine under a new brand from next month. On 13 February 2019, the three programs will merge to become the “Marriott Bonvoy” loyalty program. This will be the final step in the ongoing merger of Starwood and Marriott. The Starwood Preferred Guest, Ritz-Carlton … Continued

Queensland Shuts Border to Greater Sydney

Royal Brunei Launching Brisbane Flights

Update (10 May 2019): The launch of this service has been pushed back to 10 July 2019. Royal Brunei Airlines will launch direct flights from Brisbane to Bandar Seri Begawan, the capital of Brunei, from 11 June 2019. The 4x weekly services will be operated by narrow-body Airbus A320neo aircraft. Royal Brunei already flies daily … Continued

Search book flights computer

Airline Jargon: What is a Long Sell?

Ever tried to book a frequent flyer redemption ticket, only to be told there’s no award availability? If you’ve ever tried to redeem your frequent flyer points for a flight, you probably answered “yes”! It will often be the case that there’s indeed no award availability on the flight you want. But sometimes the availability … Continued

Don’t Fall for Fake Airline Facebook Page Scams!

Why You Shouldn’t Book Flights with Mileage Brokers

We all love to get a great deal on Business and First Class flights. There are plenty of legitimate ways to save money on flights, for example by taking advantage of airline sales or redeeming your own frequent flyer points. But some deals are, in fact, too good to be true. You may have come … Continued