Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
The LifeMiles Screenshot Booking Method
Booking premium award travel with Avianca LifeMiles can be extraordinary value, especially if you’ve purchased LifeMiles at a discount. But booking flights on the new LifeMiles website can also be real patience tester. If you’re lucky, you’ll be able to find and book the Star Alliance award flights that you want using the LifeMiles website. … Continued
Hotel Scam: Charged for Fake Damage
An AFF member was mortified recently to discover an Australian hotel had processed $500 in erroneous charges after check-out. Mark3000 called the hotel to ask why their credit card had been charged $500 without their knowledge. The “aggressive” hotel manager claimed that this member had caused damage to the room. Mark3000 refutes this claim and the hotel … Continued
Fifth Night Free on Marriott, Hilton Awards
Hotel loyalty programs can be useful if you stay at hotels often. Points can be put towards free hotel nights, and there are two hotel loyalty programs that even offer every fifth night free when booking with points. The Marriott Bonvoy program offers the “fifth night free” benefit to all program members when redeeming points … Continued
The Ultimate Sydney Stopover Guide
Do you have a Sydney stopover coming up? Australia’s largest city has plenty for visitors to see and do, and the airport is just a short train ride from the city centre. But if you’re just staying one night in Sydney between flights, there is also an increasingly large choice of airport hotels near both … Continued
How to Book Virgin Atlantic Flights with Velocity Points
As a Virgin Australia partner, Virgin Atlantic flights can be booked using Velocity Frequent Flyer points. This could be a handy option if you want to travel to the UK from Asia, North America, South Africa or – from 25 September 2019 – Israel. UK-based Virgin Atlantic is not to be confused with Australia-based Virgin … Continued
Uber Introduces Tipping in Australia
Uber has sparked controversy by encouraging riders in Australia and New Zealand to tip their Uber driver. Last Thursday, US-based Uber added the new tipping functionality to its Uber and Uber Eats apps. Previously, tipping was only encouraged by Uber in the United States where the practice is already commonplace. Uber customers in Australia and … Continued
PNG Air Lounge Open to Qantas & Velocity Members
Do you have Silver, Gold or Platinum status with Qantas or Velocity Frequent Flyer? Then you’re eligible for access to two airport lounges that you won’t see advertised on the Qantas or Virgin Australia websites! PNG Air is the second-largest airline in Papua New Guinea. It operates a network of domestic routes using its fleet … Continued
Qantas Clarifies Express Card Policy for Platinum Flyers
Qantas has clarified its policy on issuing express path cards to Platinum and Platinum One frequent flyers. It comes after reports that frequent flyers were not being issued with express cards despite being entitled to them. The good news is that those express path cards, which help travellers to speed through airport customs and immigration, … Continued
Why Australians Should Stop Ignoring SkyTeam
If you’re an Australian-based frequent flyer, you’re probably a member of Qantas Frequent Flyer and Virgin Australia Velocity. You might even be a member of a Star Alliance frequent flyer program, such as Singapore Airlines KrisFlyer or Air New Zealand Airpoints. But most Australians completely overlook SkyTeam airlines and their frequent flyer programs. SkyTeam is … Continued