Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Window shade plane

Window Shades Down on Day Flights?

Staring out the window and watching the world go by is one of the joys of air travel. But some airlines insist that all passengers lower their window shades to create a dark cabin – even in the middle of the day. There are several reasons that airlines may ask passengers to close their window … Continued

KrisFlyer Sweet Spot: Premium Economy to Istanbul

On 1 December 2019, Singapore Airlines will switch its Singapore-Istanbul route from a Boeing 777-200 to an Airbus A350-900. The Airbus A350 has a Premium Economy cabin with 24 seats, meaning Singapore Airlines Premium Economy will soon be offered to Istanbul for the first time. This presents some great opportunities to travellers looking to redeem … Continued

Star Alliance airline crews Lufhtansa A340

Star Alliance Fifth-Freedom Routes

If you want to fly with a Star Alliance airline, but aren’t flying to or from a member carrier’s hub airport, it can be worth looking for Star Alliance fifth-freedom routes. These are tag flights that neither start or end in the carrier’s own country, and they can be a great way to fly! 18 … Continued

ANZ website

ANZ Rewards Removes Online Points Transfers

ANZ Rewards has removed the ability to transfer points to most frequent flyer programs online. ANZ Rewards points can be transferred to four frequent flyer programs; Virgin Australia Velocity, Singapore Airlines KrisFlyer, Cathay Pacific Asia Miles and Air New Zealand Airpoints. Previously, it was possible to transfer points to any of these airlines by logging … Continued

Alcohol whiskey glasses at airport

Qantas Trials New Bali Lounge

Qantas passengers flying from Bali’s Denpasar Airport could soon be offered a brand new lounge experience. The airline is currently trialling a new “pre-flight service” in Denpasar, in partnership with the Novotel airport hotel. Early reports suggest that it’s a vast improvement over the current Qantas lounge arrangements in Bali. Qantas Business passengers, as well … Continued

Sydney train at Circular Quay

Tap On to Sydney Trains with a Credit Card

If you use public transport in Sydney, you can now tap on and off using a debit or credit card. Contactless payment is offered on trains, ferries, light rail and now also buses in Sydney, including at the Sydney Airport train stations. Visa, MasterCard and American Express cards with contactless payment enabled are all accepted. … Continued

Podcast #39: How Noise Cancelling Headphones Work

Travel Tools & Gadgets to Fly Better

Frequent flyers often make long-haul travel look easy. This isn’t by accident; most frequent flyers employ the assistance of technology to make their experience more comfortable and stress-free. So, which travel tools and gadgets do frequent flyers use? Noise-cancelling headphones For starters, noise-cancelling headphones are very popular among AFF members. A good pair of these … Continued

Emirates First Class

Save Hundreds on Emirates First Class Awards to Europe

If you’ve ever tried to redeem your Qantas Frequent Flyer points to fly Emirates Business or First Class to Europe, you’ve probably been shocked by the amount of extra taxes and carrier charges payable. But there’s a clever way to save hundreds in carrier charges when redeeming your points for Emirates award tickets. On a … Continued

Singapore Airlines A380

Singapore Airlines Handles Delay Flawlessly

We often hear horror stories about airline delays that have been handled so badly that the situation turns from an inconvenience into a nightmare. But this week, an AFF member has actually complimented an airline on the professional and efficient manner in which they dealt with a significant delay. luxury-lizard was flying from Frankfurt to … Continued