Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Struggling Hotels Offer “Work from Hotel” Packages

Struggling hotels are now offering “work from hotel” day room packages to people struggling to work productively from home. If you can’t get to your normal office, but you’re sick of working from home, this could be perfect for you! For as little as $59 per day, you’ll have your own private hotel room for … Continued

Empty SYD T3 in Mach 2020

What to Expect on Domestic Flights during COVID-19

While the COVID-19 lockdowns continue, most of us are staying home and are not travelling. But some people still need to travel for work or compassionate reasons, which is why the federal government is subsidising domestic flights for the next two months. Qantas, Virgin Australia, Jetstar and some regional airlines, including Regional Express and Airnorth, … Continued

Qantas lounge entry

Should You Request a Qantas Credit Voucher Now?

If you’re currently booked on a Qantas flight for travel until 31 July 2020, and no longer wish to travel, you have until next Thursday to cancel for a flight credit voucher without paying any fees. Qantas has been actively encouraging passengers to request a credit voucher at the earliest opportunity. After all, this is … Continued

Flight Centre

Flight Centre Caps Refund Cancellation Fees

Flight Centre has now capped its controversial cancellation fees at $600 per booking and extended the validity of its credit vouchers. But this may not be enough to stem the enormous customer backlash over the travel agency’s COVID-19 policy. Flight Centre has come under fire for charging $300 per passenger in its own cancellation fees … Continued

Coronavirus graphic

COVID-19 Travel Update: 24 April 2020

This article contains an updated summary of the most important coronavirus news that is relevant to Australian frequent flyers as of Friday, 24 April 2020. It specifically covers the implications of COVID-19 in terms of travel and loyalty programs. For the latest health advice, we recommend checking Australian government updates and the latest World Health … Continued

American Express charge cards

Amex Platinum Cardholders Get Double Points until July

Amex Platinum and Amex Centurion cardholders have been offered double Amex Membership Rewards points on all purchases from 22 April until 20 July 2020. The offer applies automatically for all Platinum and Centurion cardholders and there is no need to register. The following notice is being displayed to eligible cardholders on the Amex website: Double Rewards: … Continued

Track Points & Flight Credits with Award Wallet

Many savvy frequent flyers already use Award Wallet to ensure their frequent flyer points don’t expire. The free service automatically tracks loyalty accounts and notifies you of changes to your balances, as well as if any of your points are due to imminently expire. And if you have many different loyalty program accounts – the … Continued

Oneworld airlines crew 20th birthday cake

Find Oneworld Award Availability on Japan Airlines Website

Japan Airlines (JAL) has a handy feature for finding Oneworld award availability on its website. The JAL website displays award availability for all 13 Oneworld member airlines, including Qantas and Cathay Pacific, and you can view availability across all Oneworld airlines in a single search. JAL’s Oneworld Award search tool is a handy addition to the … Continued

Virgin Australia lounge Cairns

Virgin Australia to Extend Lounge Memberships by Six Months

Virgin Australia has committed to extending paid airport lounge memberships by six months due to the COVID-19 travel shutdown. A Virgin Australia spokesperson confirmed to Australian Frequent Flyer that Virgin Australia Lounge members will be notified shortly. Extensions will be processed in the “near future” and members will be contacted directly once this happens. There is no need … Continued