Author: Matt Graham
Matt Graham
Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.
Qatar Airways Status Match for Velocity Members
Qatar Airways Privilege Club is offering a status match to top-tier members of the Virgin Australia Velocity program. The offer is also available to frequent flyers with Emirates, Etihad Airways, Singapore Airlines, Turkish Airlines and South African Airways. If you’re eligible for the Qatar Airways Privilege Club status match, you’ll receive 12 months of complimentary … Continued
Court: Airlines Can’t Charge More to Rebook Cancelled Flights
If you’ve had a flight cancelled due to COVID-19, you may have had to change your travel dates or ended up with a credit voucher to use towards a future trip. Unfortunately, these travel credit vouchers come with their own limitations. As well as limited expiry dates, one common complaint has been that the voucher … Continued
Velocity Reinstates Limited Domestic Flight Redemptions
It’s once again possible to redeem Velocity points for Virgin Australia flights, almost four weeks after redemptions were temporarily paused due to Virgin Australia entering voluntary administration. Both Velocity Reward Seat and Any Seat bookings are now available. But it’s not all good news… Before you get too excited, redemptions are now only possible on … Continued
Qatar Airways’ Generous New Rebooking Policy
At the moment, most airlines are being more generous in allowing free changes. They need to, in order to encourage customers to continue booking during the COVID-19 pandemic. Some airlines are offering to waive change fees once, for example, while still charging any fare difference that may apply. Emirates is going a step further, allowing … Continued
Podcast #36: Behind the Virgin Australia Cockpit Door
As Virgin Australia’s voluntary administration process continues, frequent flyers with travel credits or Velocity points are getting nervous. But what’s it like for the airline’s pilots whose jobs are on the line? AviatorInsight, as he’s known on AFF, is a Boeing 737 First Officer for Virgin Australia. You may know him as a regular contributor … Continued
Behind the Virgin Australia Cockpit Door – AIR036
AviatorInsight, as he’s known on AFF, is a Boeing 737 First Officer for Virgin Australia. As the voluntary administration process continues and many flights remain grounded, he joins Matt in this episode of AFF on AIR to talk about life behind the cockpit door. Episode contents: Links: Frequent Flyer Gazette articles … Continued
Emirates, Etihad Resume Flights to Australia
Emirates and Etihad Airways are both resuming commercial passenger flights to and from Australia. Qatar Airways, meanwhile, is also making a return to Brisbane in May 2020. Etihad Airways flights from Melbourne to London From today, Etihad will operate one flight per week from Melbourne to London via Abu Dhabi. The flight will operate on … Continued
Woolworths Rewards is Coming to Tasmania
EXCLUSIVE | With more than 12 million members, Woolworths Rewards is one of the most popular loyalty programs in Australia. Members can earn points for shopping at Woolworths, Big W & BWS, and those points can be converted to Qantas Frequent Flyer points. But until now, Tasmanian residents have been excluded from the Woolworths Rewards … Continued
LifeMiles Safe (For Now) as Avianca Files for Bankruptcy
Colombian airline Avianca has become the latest casualty of COVID-19, voluntarily filing for bankruptcy earlier this week. But the LifeMiles frequent flyer program is safe, at least for now. LifeMiles is the frequent flyer program of Avianca, a member of Star Alliance. It’s popular among Australian frequent flyers because LifeMiles are often sold at generous … Continued