Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Dubai, Abu Dhabi Reopen for Transits

Dubai, Abu Dhabi Reopen for Transits

Emirates and Etihad Airways will add more flights after the United Arab Emirates government lifted a ban on transits through airports in Dubai and Abu Dhabi. The UAE transit ban, which had been in force since 23 March 2020, was finally lifted last Wednesday night. The lifting of the UAE transit ban allows travellers to … Continued

Australia domestic borders reopening

Opinion: Many Reports on Travel Resuming are Misleading

With Australia’s international borders effectively closed since March due to the COVID-19 pandemic, it’s no surprise that many travellers are getting itchy feet. It’s also little surprise that there have been countless news and blog articles predicting when international borders may re-open. There’s nothing wrong with that – it’s a matter of huge public interest. … Continued

Qantas and Jetstar planes

Qantas, Jetstar Add Domestic Flights from June 2020

Qantas and Jetstar will triple the amount of domestic and regional flights being operated around Australia by the end of June, taking the airlines’ domestic schedules from 5% to 15% of pre-coronavirus capacity. As well as increasing frequencies on most existing routes that are still being operated, Qantas and Jetstar will soon resume flights on … Continued

Richard Branson on a Virgin Australia 737

Then There Were Two: Virgin Narrows Down Potential Buyers

The field of potential Virgin Australia buyers has been narrowed down to two, with Cyrus Capital Partners and Bain Capital now competing to become the new owners of the collapsed airline. The final bids for Virgin Australia, which has been in voluntary administration since 21 April, are due on Friday 12 June 2020. The administrators … Continued

Emirates 777 business class

Qantas Increases Cost of Emirates Reward Flights

Barely a week since Emirates reduced carrier charges applicable to reward flight bookings, Qantas Frequent Flyer has revealed that it will increase the number of points required to book a Classic Flight Reward on Emirates. While the reduction in carrier charges is immediate, the points increase will take effect from 1 September 2020. This means … Continued

Singapore Changi Airport Terminal 3 in March 2022

Singapore & Hong Kong Reopen to Transit Passengers

Singapore Airlines and Cathay Pacific are both increasing flights to Australia, after Singapore and Hong Kong both re-opened their airports to transiting passengers. But both Singapore and Hong Kong remain closed to arriving tourists. Singapore & Hong Kong transits are now possible After both countries closed their borders, both Singapore and Hong Kong went a … Continued

Ola Promises to Reverse "Wrong Charges"

Ola Calls In Debt Collectors After App Error

Ride-sharing service Ola has engaged debt collectors to chase down customers affected by a widespread problem that prevented the Ola App from collecting credit card payments correctly. The technical problem with Ola’s App has impacted a large number of its ride-share customers that used the service around December 2019, including multiple Australian Frequent Flyer members. … Continued

Qantas A330

Up to 150 Status Credits for Transferring Points to Qantas

Qantas is offering 25% bonus points and up to 150 bonus status credits to selected frequent flyers that transfer credit or charge card reward points to Qantas Frequent Flyer by 30 June 2020. The targeted offer has been sent to Qantas Frequent Flyer members that have transferred points to Qantas in the past. Members that … Continued

Black hole

Podcast #37: Flight Changes, Refunds & Travel Credits

As the coronavirus crisis continues, many airline passengers are still waiting for refunds from cancelled flight bookings. Meanwhile, some passengers have discovered that they would have to pay extra – thousands of dollars, in some cases – to rebook their cancelled flights for a different date. This is exactly what happened recently to a Lufthansa … Continued