Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

Qantas to Launch 7 New Regional Routes in Early 2021

Qantas to Launch 7 New Regional Routes in Early 2021

Qantas will launch flights on seven new regional routes in early 2021, including to two new destinations, drawing the ire of rival Rex. Just as Qantas’ inaugural Sydney-Merimbula flight departed this week, Qantas announced a raft of new regional routes from Melbourne. Qantas will also start flights from Sydney to Griffith, and Adelaide to Mt … Continued

Rex Saab 340 planes at Albury Airport

Rex’s “Strong-Armed” Tactics Against Local Councils Exposed

Regional Express Airlines (Rex), Australia’s largest independent regional airline, has been profitable almost every year since 2004. Given the volatility of the aviation industry and tight margins on regional aviation, that’s a remarkable achievement for the airline which will shortly launch jet services between Sydney, Melbourne and Brisbane. But has Rex’s success been at the … Continued

Virgin Lounge Pass Holders Incorrectly Denied Entry

Virgin Lounge Pass Holders Incorrectly Denied Entry

A Virgin Australia flyer has been incorrectly denied entry to the airline’s newly-reopened lounge at Sydney Airport. Despite holding a valid lounge pass issued by ANZ Bank, the Virgin lounge attendant erroneously informed the customer that single-use lounge passes issued via the customer’s ANZ credit card were no longer being honoured. AFF member Duck posted on Wednesday: … Continued

Photos: Melbourne Airport's International Terminal in December 2020

Photos: Melbourne Airport’s International Terminal in December 2020

Last week, Melbourne Airport began accepting international arrivals (who go directly into hotel quarantine) for the first time since June. But with the controversial international arrival caps still in place, and Australians still banned from leaving the country without a travel exemption, the international terminal at Melbourne Airport remains eeriely quiet. An Australian Frequent Flyer reader was … Continued

Domestic Reward Flights Can Still Be Great Value

Domestic Reward Flights Can Still Be Great Value

Many of us save up frequent flyer points to redeem for international travel. But with Australia’s international borders remaining closed for a while longer, and domestic travel resuming, now could be a good time to burn some points for domestic reward flights within Australia instead. Sure, redeeming points for a flight to Melbourne or Perth … Continued

Empty Canberra Airport no staff check-in machines

No Staff, No Service: The Future of Flying Qantas?

Last month Qantas announced a plan to close its airport service desks and sales counters, including the service counters in Qantas airport lounges. The airline says that the removal of face-to-face contact points is designed to “enhance customer confidence in flying” during the pandemic. But if the recent experience of a Qantas Platinum member flying … Continued

When will Australia Allow Overseas Travel Again?

When Will Australia Allow International Travel Again?

Australia’s international borders have been closed since March 2020, and will remain shut until at least 17 March 2021 after the human biosecurity emergency period was recently extended for another three months. But when will Australia finally reopen its international borders and allow Australians to travel overseas again without an exemption? The short answer is … Continued

Now Would Be a Great Time for a Qantas Status Match

Podcast #51: Domestic Borders Are Reopening

After a year like none other, there’s finally some good news. Almost all Australian state & territory borders are now open again, and the final remaining border (from SA to WA) could be open by Christmas. As a result, more Australians are travelling and airlines are scrambling to send more flights back in the air. … Continued

Domestic Borders Are Reopening – AIR051

  As 2020 draws to a close, there’s finally some good news. Australian state borders are reopening, planes are back in the air, and more pilots are returning to work. One of them is Virgin Australia 737 pilot Chris Bournelis (a.k.a. AviatorInsight on AFF) who is now doing simulator training and flight checks ahead of … Continued