Author: Matt Graham

Matt Graham

Matt was the editor of Australian Frequent Flyer from 2015 until 2025. His passion for travel has taken him to more than 100 countries - with a lot of help along the way from frequent flyer points! Matt's favourite destinations (so far) are Germany, Brazil, Kazakhstan and Uzbekistan. His interests include aviation, economics & foreign languages, and he has a soft spot for good food and red wine. You can connect with Matt by posting on the Australian Frequent Flyer community forum and tagging @Mattg.

airline refund maze

A Tale of 3 Refunds: Qantas vs Virgin vs Rex

Difficulties and delays with getting refunds have been among the most common complaints about airlines during COVID-19. We’ve previously covered the differences in the refund policies of Qantas, Virgin and Rex. But how easy is it to request a refund? And how long does it actually take to receive a refund from Australia’s three major airlines … Continued

Podcast #68: Light at the End of the Tunnel?

Last week, Qantas revealed its new plan to restart international flights to 7 countries from 18 December 2021. That’s just over three months away. But how realistic is this plan? And could we see international travel open up for people in NSW, ACT and Victoria before other states agree to do the same? In the meantime, … Continued

AFF on AIR podcast artwork

Light at the End of the Tunnel? – AIR068

  Returning to Australia over the coming few months is likely to be as hard as it’s ever been during this pandemic. But there is light at the end of the tunnel! Australia is on track to ease some international travel restrictions and introduce home quarantine for some vaccinated travellers by the end of this … Continued

stuck home in lockdown

Signs You’ve Become an Infrequent Flyer in 2021

The Australian Frequent Flyer community loves to travel. Sadly, the events of the past 18 months have left many former frequent flyers grounded for the time being. AFF has a long-running discussion thread called “You know you are a frequent flyer when…”. But with so few people flying these days, our members have started sharing … Continued

Etihad Airways 787 flying over Abu Dhabi

Claim 1,500 Free Etihad Guest Miles

Etihad Airways is offering 1,500 free miles to all members of its Etihad Guest frequent flyer program as part of its 15th birthday celebration. This week-long promotion is running from 31 August until 6 September 2021. During this promo, Etihad Guest is also giving members back 15% of any miles redeemed for Economy and Business … Continued

Sydney Airport Air India Singapore Airlines

NSW Halves Overseas Arrivals Yet Again

New South Wales will further reduce its limit on overseas arrivals into the state by another 50% off the already halved cap, from 8 September 2021. The announcement was made by NSW Premier Gladys Berejiklian during yesterday’s COVID-19 update. Ms Berejiklian said that the decision was made so essential staff could be redirected from hotel … Continued

VA-X & Win competition

Virgin Australia’s COVID-19 “VA-X & Win” Competition

Virgin Australia has launched its own competition for Australians who’ve been fully vaccinated against COVID-19. The “VA-X and WIN” competition is open to all Australian adults who receive both doses of a TGA-approved COVID-19 vaccine in Australia by the end of this year. There are a total of 251 prizes up for grabs. Qantas launched … Continued

red white wine

Earn Status Credits on Qantas Wine Redemptions

Qantas Frequent Flyer members can earn 20 status credits when redeeming points on wine, as part of a limited-time Qantas Wine promotion. Until 4 September 2021, you’ll receive 20 Qantas status credits when redeeming at least 30,000 Qantas Frequent Flyer points for selected “status credit eligible” products from the Qantas Wine store. Eligible products include … Continued

Qantas regional lounge KTA

Qantas Club Gives Another 7-Month Extension

Qantas is giving yet another complimentary extension to Qantas Club members. Anyone who had an active membership as of 30 June 2021 will automatically be given another seven months of Qantas Club access. The airline is also extending complimentary lounge invitations for a further 7 months. Anyone with an active paid Qantas Club membership as … Continued