Author: Staff Writers
Staff Writers
Qantas shifting the goal posts annoys customers
As a consumer it can get pretty frustrating when comparing airfares to work out what value is on offer. Not only do you have to consider the cabin class, the seats and service, you also need to look at what else is included. For many airlines, extra baggage allowances are used to lure customers. For … Continued
Amex Compo Claim
One member this week is understandably outraged that American Express took four months to refund $10,000 of duplicate charges on a Platinum card. Amex as a gesture of apparent “goodwill” has agreed to reimburse the interest accrued over that period. Our member queries whether more compensation is claimable for the inconvenience and headache. One member … Continued
Premium Economy comes of age
When the first airliners flew there was only one class – First Class, with prices to match. Over the past 100 years or so we have seen the introduction of Economy Class, and in the late seventies, Business Class. With First Class out of the reach of many, we soon saw Business Class take its … Continued
Travelling on a single engine and ETOPS
You have probably heard the joke. “This is your Captain speaking, we have just lost an engine, with one left it means we will be slower and take an extra two hours to reach our destination.” One of the passengers turns to his mate and says, “crikey, if we lose the other we could be … Continued
Dining at Sydney Airport – Lounge Style
This week we have a trip report with a difference. Rather than focus on the journey, we get to experience the joys of a new airline lounge at Sydney Airport – the newly opened Etihad lounge, located in concourse C of the International terminal. With arrivals and departures split between upstairs and downstairs, there is … Continued
Final Call for Any Seat Awards
For many of our members who are avid Qantas Frequent Flyers, June is going to be a busy and somewhat sad month. Come July, the Qantas program is changing the way you earn points and status credits to make it “simpler and fairer” in their words. Along with reduced earnings for flying on partner airlines, … Continued
Hotel Hates and Hassles
It is time for a good old fashion vent about pet hates and hassles that are experienced at hotels the world over. Whether it be the quality of the sheets or the position of the toilet roll, our members discuss all manner of concerns surrounding hotel accommodation. A common gripe is the failure of most … Continued
10,000 Qantas points for a debit card
Frequent Flyer points have been a feature of many credit card schemes for a long time. Lucrative sign-on bonuses, points per dollar spent and bonus points at certain partners have all been used as marketing tools to help the schemes gain traction. With the market saturated with products, it was only going to be a … Continued
Why fly Jetstar?
It sounds like a mission statement for a team starting a new business. Why will people buy our services? But it’s not a team of business owners asking the question. It’s one of our members and the topic is Jetstar. Unless the reason is for timing, scheduling or connections, why fly Jetster? I have done … Continued