An AFF member is $1,500 out of pocket after Qantas denied them boarding due to minor passport damage. While an unfortunate mistake by the passenger, the airline also could have done more to resolve the situation. Cossie was flying from Canberra to Jakarta with Qantas. This member was also booked to continue from Jakarta to Amsterdam … Continued
Australians have been left out of pocket after online travel agency Bestjet went out of business at the end of last year. Thousands of Bestjet bookings have been cancelled, and many of the affected passengers are now left without a refund or a confirmed flight. While some Bestjet customers still have confirmed bookings, others have … Continued
If you’re travelling overseas, travel insurance is extremely important. But this is especially the case if you’re visiting the United States. Medical bills in the USA routinely run into the hundreds of thousands of dollars, and payment is often required upfront. If something happens and you need urgent medical treatment, you could even be refused … Continued
The 28 Degrees Mastercard has added a unique new benefit for travellers. Cardholders are now entitled to complimentary airport lounge access for themself and up to 4 guests, where available, if their flight is delayed by at least 2 hours. There is no charge; you’ll just have to register each flight at least 6 hours … Continued
Delays, food poisoning, missing baggage… there’s plenty that can go wrong when travelling overseas. Unfortunately, if you’re travelling to Europe, there are also plenty of pickpockets that will try their best to ruin your trip. AFF member OZDUCK is lucky to still have a wallet after pickpockets in the Spanish city of Barcelona attempted to … Continued