Compensation for mid-air injury

It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued

Air NZ Catering Catastrophe

One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued

Top Tips for Stress-Free Travel

This week our members reveal their best travel tips and tricks. Countless “gems” have been shared, that will help travellers with everything from charging phones to saving money on hotels. To save luggage space and reduce the number of overseas adaptors needed, one member suggests packing a power board with multiple Australian-style power point connections. … Continued

Conquering a fear of flying

For many, flying is a joy and a privilege. But for nervous flyers, the experience could be completely different. Just the thought of stepping foot in a plane can make some travellers very nervous. One AFF member seeks advice on how to overcome their fear of flying ahead of a trip to the United States. … Continued

Pros & cons of registering with Smart Traveller

Registering your travel plans with the “Smart Traveller” service is spruiked as a way to enhance your safety while travelling overseas. Registering allows the Australian government to keep track of you, so they can contact you if there is an attack or natural disaster in a part of the world you are travelling to. The … Continued