Virgin Australia passengers flying from Los Angeles to Australia last week were left starving after the airline failed to provide proper catering for the 15 hour flight. To make matters worse, Virgin failed to advise passengers of the lack of food until everyone was already on board. This meant passengers caught up in the Virgin … Continued
Qantas recently announced plans to fly non-stop from Sydney to London by 2022. With 17,016km separating Sydney and London, this route would become the world’s longest commercial flight. The flight time would be an ambitious 20 hours and 20 minutes. But would you be prepared to fly for more than 20 hours without a stop, … Continued
There are countless great things about international travel, but jetlag isn’t one of them! Long-haul flying and crossing multiple time zones leaves many travellers exhausted, yet unable to sleep at night. One member recently flew from Sri Lanka to Australia. Despite flying Business class, they felt wrecked once they got home and took almost a … Continued
It’s not uncommon to receive compensation for a flight delay or inoperative entertainment system, but what about a mid-air injury? One member was recently hurt on a Qantas flight after stepping on broken glass. The incident occurred shortly after take-off, with the glass somehow having been left in the aisle. The passenger was not wearing shoes at … Continued
One member is appalled at being offered just $20 worth of Air New Zealand vouchers as compensation for an in-flight meal that left them “very ill”. The Business class passenger had requested a vegetarian meal. But by the time they discovered that the meal in fact contained chicken, it was already too late. The catering … Continued